Product Manager - SaaS

About Ellison Institute of Technology (EIT)

The Ellison Institute of Technology (EIT) works to develop and deploy advanced technology in pursuit of solving some of humanity’s most challenging and enduring problems. Guided by world-leading scientists and entrepreneurs, EIT seeks to accelerate innovation by driving scientific and technological advancements across four humane endeavours: health and medical science, food security and sustainable agriculture, climate change and clean energy, and government innovation and the era of artificial intelligence.

EIT Oxford is a new interdisciplinary research and development facility that bridges The Oxford Science Park and Littlemore. Set for completion in 2027, the state-of-the-art facility will have 30,000m² of research laboratories, an oncology and preventative care clinic, plus educational and meeting spaces. The new facility will further EIT’s current partnership with the University of Oxford and become the new home for Ellison Scholars.

Please visit eit.org for more details.

At the Ellison Institute, we believe that an inclusive, collaborative team atmosphere is just as important to our mission as our scientific aims and methods. We strive to build a supportive environment where everyone feels confident taking creative risks toward innovation. We value emotional intelligence and communicating with empathy and respect for others. We foster a team that is curious, has a deep sense of commitment, responsibility, and the resilience needed to achieve excellence.

About Pathogens

The EIT Pathogena Mission aims to revolutionise the diagnosis and treatment of infectious diseases by developing Whole Genome Sequencing-based metagenomic and individual pathogen clinical tools with the ultimate aim of developing an ‘always-on global pathogen metagenomics system with the ability to identify Pathogen X and provide early warning of disease epidemics.’  

Built by a long-established world-leading pathogen genomics team from the University of Oxford, supported by the cloud computing scale and security of Oracle Inc, the Pathogena Mission is designing a global, turn-key solution that systematises how data from genomic sequencing is processed. It aims to develop pipelines to analyse a broad range of pathogens and deliver solutions to laboratories, hospitals, and public health organisations around the globe.

The Role 

As the SaaS Product Manager, you’ll have an incredible opportunity to shape the direction of our product and drive its success in the market. In this hybrid role, you will spend three days a week in the office, collaborating closely with our teams, while the remainder of your time can be spent working remotely. You will play a pivotal role in working closely with our science and development teams to define the product, create user stories and user journeys, and refine product ideation based on the value proposition and user feedback.

In this role, you will also lead UI/UX collaboration efforts to ensure that our product is intuitive and easy to use. You will work directly with customers and stakeholders to create user journeys and define success criteria. Additionally, you’ll be responsible for customer-facing visits, discussions, and attending conferences to gather insights and stay ahead of market trends.

We are at the beginning of our journey with a minimum viable product (MVP) in place, and we’re now focused on scaling our product offerings. You will be responsible for understanding the market landscape and competitors, working closely with the Head of Product (HoP), Chief Science Officer (CSO), and Chief Technology Officer (CTO) to define the "North Star" product vision, creating milestones in the product roadmap, and aligning success criteria with user needs.

There are two key strategic and deliverable elements to the role:

1. Product Development and Lifecycle Management: Translation of scientific experiments into defined products, managing the product lifecycle, aligning product development with our strategy. Working with the HoP while collaborating with science and development teams to ensure alignment with user needs and market demands.

2. Product Ideation and Roadmap Refinement: Overseeing the refinement of product ideation into a clear roadmap, driving value and innovation through user-centric design, and creating user stories with clear success criteria to guide the development process.

Building a future-proof, scalable product roadmap that aligns with user needs and market trends is crucial to the success of this position.

As a SaaS Product Manager, you will be a versatile professional, capable of working as part of a small, agile team. Reporting directly to the HoP, you will play a foundational role in a team poised for rapid growth. In-office collaboration will be key, while the flexibility of hybrid working will ensure a balanced approach to productivity.

EIT Pathogena's applications range from research and pathogen surveillance to clinical use worldwide. In line with our strategy, the platform will be scaled to accommodate more users, pathogen pipelines, and data aggregation.

We’d love it if you take pride in your work and proactively suggest ways to improve our product, platform, and processes. The role will be challenging, with each day bringing new ideas and problems to solve.

Requirements

Responsibilities will include: 

• Collaborating with scientific and development teams to define the product, create user stories, and design user journeys based on customer insights 
• Working closely with customers and internal teams to define success criteria for product features and releases 
• Leading UI/UX collaboration efforts to enhance product usability and design 
• Engaging in customer-facing meetings, presentations, and visits to gather insights and feedback 
• Building an understanding of the market landscape and competitors 
• Refining product ideation into a detailed roadmap based on the value proposition and product strategy 
• Working with the HoP, CSO, and CTO to define the “North Star” product vision and create milestones in the product roadmap to achieve it 
• Attending conferences and industry events to stay informed about trends and innovation 
• Engaging with users and industry leaders to understand user needs 

About You 

We seek a highly motivated and proactive individual with a passion for leveraging technology to improve health outcomes globally. You should be a strategic thinker with a proven track record of driving innovation and managing complex product ecosystems.

Your experience should include: 

• Previous experience as a product manager, ideally in a start-up or scale-up environment 
• A degree in life sciences or experience working within a life sciences company (experience in infectious disease diagnostics, genomics, or lab diagnostics is a bonus) 
• Comfort working with agile development teams, creating user stories, and defining success criteria 
• Ability to lead customer-facing discussions and visits, as well as engage in conference presentations and networking 

Desirable qualifications: 

• Experience working with academic collaborators 
• Understanding of ISO 13485 
• SaaS product experience 

Benefits

Terms of Appointment

·       Eligible to work in the UK with a willingness to travel as necessary.

·       Based in, or within easy commuting distance of, Oxford.

·       During peak periods, some longer hours may be required and some working across multiple time zones due to the global nature of the programme.

Salary Package Includes 

·       Competitive salary reviewed annually based on performance and market rates.

·       Bonus scheme participation.

·       Travel Allowance.

·       Enhanced sick pay and maternity/paternity after qualifying service.

·       Access to Employee Assistance Programme and also Online and Virtual Therapy services.

·       Employer funded Private Medical Insurance and Hospital Cash Plan

·       Access to Perk Box for high street and online savings as well as other discounts and benefits.

·       Pension salary sacrifice scheme, minimum 5% employee and 7.5% from employer

·       Group life cover 4 times annual base salary

·       Group income protection plan

·       Holiday is 25 days a year plus public holiday. In addition, workplace closure between Christmas and New Year. Employees can also purchase up to five additional days.

Location

Oxford, UK/remote blend. office based on Oxford Science Park with some remote working