Exciting Opportunity for aCustomer Solutions Engineer!

Our client, a leader in simulation and training data solutions, is on a mission to transform how simulation and training are delivered. Their cutting-edge product empowers customers by turning simulation data into actionable insights that drive human performance.

As demand for their product grows, they are seeking a passionate Customer Solutions Engineer who has strong experience with data and discuss the value of data, analytics and performance metrics very quickly with their potential customers. This is a customer-facing position and will involve being on-site with clients.

What will you be doing? ‍ ‍

• Working closely with Sales, Business Development, and Product teams to strengthen and grow customer relationships.
• Delivering technical demonstrations that highlight how our client’s solutions can effectively solve customer challenges and create value.
• Crafting and implementing tailoredpre- and post-salesstrategies to enhance the overall customer experience.
• Providing expert guidance on best practices for integrating and utilizing our client’s products.
• Evaluating customer needs and designing customized solutions that meet their requirements.
• Collaborating with the product team to ensure the successful delivery of large-scale, complex technical sales projects.
• Building rapport with end users to understand their needs and drive demand for the product.
• Establishing connections at all organizational levels within major aerospace and defense companies.
• Assisting in the development of proposals and working with internal teams to secure new business opportunities.

What are we looking for?

• 2-3 years of experience in sales, business development, or a related role in technical software or engineering services.
• Experience in one or more technical areas, such as data science, data engineering, or cloud architecture.
• Experience in customer-facing positions where you worked on-site with potential and current clients.
• Proven success working with top Aerospace & Defense companies or industries like data, cloud, or AI.
• Strong communication, analytical, and interpersonal skills.
• A bachelor’s degree in a relevant field or equivalent professional experience.

Why join our client?

• Competitive compensation package with annual benchmarking to ensure above-average pay.
• 4% pension contribution to help secure your future.
• 25 days of paid annual leave plus public holidays.
• Comprehensive private medical insurance and mental health support through an Employee Assistance Scheme.
• Flexible working options, including hybrid and flexitime arrangements.
• Paid sick leave to ensure peace of mind.
• A 5G SIM card and hardware package.
• Be part of a forward-thinking team driving innovation and excellence in a dynamic and fast-paced environment!