Marketing Intelligence (Datorama) Specialist - London

Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way — but there’s still an exciting journey ahead. Join us at the heart of trust.

We are seeking a skilled and experienced Marketing Intelligence (Datorama) Specialist to join our innovative Marketing Analytics team. This role can be based in one of our European offices: Copenhagen, Berlin, Milan, or London.
The Marketing Intelligence (Datorama) Specialist will play a critical role in leveraging the Datorama platform to enhance our marketing analytics capabilities. You will be responsible for the integration, analysis, and visualization of data to support our marketing strategies and drive informed decision-making across the organization.
What you’ll be doing:

• Data Integration and Management
  • Integrate various data sources (CRM, web analytics, social media, advertising platforms) into Datorama
  • Implement and maintain data governance policies to ensure data accuracy, consistency, and reliability
  • Develop and maintain ETL processes within Datorama
    
• Dashboard Development and Visualization
  • Design and build interactive dashboards and reports in Datorama
  • Visualize key marketing metrics and KPIs to provide actionable insights
  • Customize dashboards to meet the needs of different stakeholders
  • Monitor and optimize the performance of dashboards and data processes
    
• Analysis and Insights
  • Conduct in-depth data analysis to identify trends, opportunities, and areas for improvement
  • Collaborate with marketing teams to understand business goals and translate them into data requirements
  • Provide data-driven recommendations to optimize marketing performance
    
• Technical Expertise and Support
  • Serve as the Datorama subject-matter-expert within the organization
  • Troubleshoot and resolve technical issues related to data integration and visualization
  • Stay up-to-date with the latest Datorama features and best practices
  • Maintain thorough documentation of processes, methodologies, and workflows
    
• Collaboration and Communication
  • Work closely with cross-functional teams including Marketing, IT, and Sales
  • Communicate complex data insights in a clear and actionable manner
  • Train and support team members on the use of Datorama
  • Effectively manage relationships with stakeholders to ensure their data needs are met

Who you are:

• Education and Experience
  • Bachelor’s degree in Marketing, Data Science, Business Analytics, Computer Science, or a related field
  • 3+ years of experience in marketing analytics, data integration, and visualization
  • Proven experience with Datorama is essential
    
• Technical Skills
  • Strong proficiency in Datorama, including data modelling, ETL processes, and dashboard creation
  • Experience with other analytics and visualization tools (e.g., Google Analytics, Looker, Power BI)
  • Proficiency in SQL and other programming languages (e.g., Python) for data manipulation and analysis
    
• Analytical and Problem-Solving Skills
  • Excellent analytical skills with a strong attention to detail
  • Ability to interpret complex data sets and translate them into actionable insights
  • Comprehensive problem-solving skills and the ability to troubleshoot technical issues
    
• Communication and Collaboration
  • Effective communication skills, both written and verbal
  • Ability to work effectively in a collaborative team environment
  • Great organizational skills and the ability to manage multiple projects simultaneously

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, increasing to 28 days after 2 years of continuous employment
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist
• Pension and life insurance Health cash plan, online GP, 24/7 Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle to work scheme
• Central office location complete with all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts and more

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you!
#LI-LP1

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 300 million reviews and 57 million monthly active users across the globe, with 117 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.  

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. 

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. 

Join us at the heart of trust.