At Exotec, we are at the forefront of technological excellence in order to redefine the relationship between humans and robots. Our solutions are contributing to the success of some of the largest brands in retail and e-Commerce by revolutionizing the way they fulfill their orders to the end consumers, all while mitigating labor constraints and increasing workplace safety.

Through the unification of artificial intelligence and high-performance hardware, our robotic solutions are now deployed across the globe and our exponential growth has led us to become the first industrial unicorn in France.

Working at Exotec is an exciting opportunity to give purpose to your skills. Learn and grow with over 1000 ExoPeople around the world to help turn your ideas into a reality.

The robotics revolution is just the beginning at Exotec. Will you be part of it?

As a Maintenance Performance Engineer, you will :

• Participate in the permanent supervision of the Skypod systems deployed by Exotec
• Search for the best technical solution and diagnose with your contact person in complete autonomy
• Ensure ongoing reporting of bugs encountered and solutions found
• Supervise the reliability of customer sites (analyze and explain underperformance) and monitor system updates
• Carry out regular reviews of maintenance levels with the customer
• Support the contract engineer in the technical studies requested by the customer
• Participate in the main stages of the project's test plans
• Help to improve system reliability through your actions

Requirements

• You have an engineering degree, ideally specializing in IT, robotics, or industrial automation.
• You will have at least 5 years' experience in customer technical support for applications, software, and/or hardware.
• You are comfortable working in software-oriented environments, analyzing and solving problems
• You also have general knowledge of electronics, mechanics, and automation
• You are autonomous, rigorous and have excellent interpersonal skills