Legal Counsel, British Gas Services & Regulatory

Join us, be part of more. 

We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.

About your team: 

You’ll be working centrally within our mission control room, aka Centrica’s group functions. From Finance and Data Science, to our Wellbeing and People teams - this is the engine of our energy system, where our various Centres of Excellence power up each of our brilliant businesses, ensuring they have all the support, technologies, and capabilities they need to get our customers to Net Zero by 2050.

British Gas is looking for an experienced lawyer to join the Services & Regulatory legal team, part of the wider UK Legal Team. The Services & Regulatory legal team supports British Gas’ downstream retail businesses, with a particular focus on the British Gas Services & Solutions business and the British Gas Energy business.

The role will report to the Associate General Counsel British Gas Services & Regulatory, working with other members of the Services & Regulatory legal team and collaborating with colleagues across the wider UK Legal Team – colleagues who specialise in commercial contracting, corporate, employment, litigation, competition, IP and privacy/data.

Location:The role is based in Windsor. We practice a hybrid flexible first working policy, but there is a requirement to attend the Windsor office at least once a week or, where a colleague is mapped to an alternative office, twice per month. We are committed to a diverse and inclusive working culture where we foster wellbeing and professional development.

The role

The range of work we do in the team is very broad, and for those who like variety there is the opportunity to be involved in all areas the team covers. However, the focus for this role is:

FCA-regulated and non-regulated B2C products:

An understanding of FCA rules and guidance and the legal framework relating to the sale of general insurance and consumer credit to consumers. General consumer law and advertising and marketing regulatory knowledge. Ability to liaise and collaborate with the compliance team and other legal colleagues, build effective relationships to be seen as ‘one team’ by business stakeholders. Support the marketing regulatory managers and governance team with customer communications and advertising. Support the business on various aspects of its strategy, including supporting the commercial team with new product/proposition design. Drafting consumer-facing terms and conditions. Drafting and negotiating B2B agreements, for example with partners (B2B2C), I/AR agreements and lending agreements with our panel lenders. Supporting the customer complaint resolution team and support with customer remediation activity.

Who we’re looking for:

We’re looking for someone who has the following qualifications, experience and skills:

A qualified lawyer with demonstrable experience in the regulated and non-regulated consumer environment gained either in-house or in private practice. Experience drafting terms and conditions and drafting and negotiating contracts. A highly flexible and inquisitive approach - ability to manage a diverse set of stakeholders, prioritise effectively in a fast-paced environment and deliver high quality commercially savvy work. Pragmatic, creative and able to help find solutions that provide both a good customer outcome and meet commercial objectives - able to support risk-based decision making with the right balance of risk awareness and pragmatism. A true collaborator who is able to build and maintain strong relationships across all levels. Excellent influencing skills and the ability to deliver with impact.

For information, other types of work undertaken in the team include:

Ofgem-regulated energy retail products.Provide advice concerning interpretation of Ofgem licensing conditions. Liaise and collaborate with the Regulatory Affairs team where necessary. Support with new product/proposition design, customer facing communications, marketing, terms and conditions, drafting and negotiating B2B2C contracts, complaints, customer remediation activity.Regulatory.An interest in policy and the ability to provide legal support to respond to Government (DESNZ, HMT) and Regulator (FCA, Ofgem, CMA) consultations concerning financial services, energy and consumer law, aiming to shape the wider regulatory framework to support the business’ objectives. There is also a contentious aspect to this work – appeals to the CMA (including interventions in appeals), and Judicial Review claims.

Why should you apply?

We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you.

If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.

Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.