Journey Orchestration Platform Engineer

About Astellas:

At Astellas we are making treatments that matter to people.

We are tackling the toughest health challenges putting the patient at the heart of every move we make.

Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn’t a buzzword - it’s a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division.

We have developed ground-breaking, innovative medicines in immunology, oncology and urology. Our medicines are extending and saving the lives of cancer patients, making transplantation possible and improving the quality of life for those living with conditions where needs are often overlooked.

We take a patient-focused approach, that allows us to convert brilliant early science into treatments and solutions that directly improve and save patients’ lives.

From lab to clinic to patient, we focus on the most promising science, empower the best talent to pursue it, and develop life-changing solutions alongside the best partners.

The Opportunity:

As a Journey Orchestration Platform Engineer leading a team of experts in a specific area of digital specialization, you will be crucial in advancing our digital initiatives within our agile organization. Our agile operating model involves two key components: Digital Capability and Digital Execution.

Digital Execution focuses on aligning multiple missions with business goals and facilitating collaboration on a larger scale. Digital Capability, on the other hand, emphasizes the growth and development of individuals within specific areas of expertise. This dual structure allows us to efficiently scale agile practices while focusing on product development and individual skill enhancement.

As an Enterprise Business Platforms Engineer, you will focus on developing, deploying, and integrating software platforms that support our business processes and operations. This role requires a blend of technical expertise, business acumen, and a deep understanding of the platforms driving business functions such as CRM (Customer Relationship Management – e.g., Salesforce, Veeva), ERP (Enterprise Resource Planning – e.g., SAP), SCM (Supply Chain Management), and solutions related to Clinical, Patient Safety, and Quality Management. Your goal will be to ensure these platforms are optimized to support business objectives, enhance efficiency, and drive growth.

You will be at the forefront of implementing innovative solutions and will have the opportunity to work with cutting-edge technologies in your field.

Hybrid Working:

At Astellas, we recognise that our employees enjoy having a balance between their professional and home lives. We are proud of our hybrid approach which empowers you to have flexibility on whether to work from home or in the office.

Key Activities for this role:

• Platform Development and Configuration: Design, develop, and configure business platforms to meet the specific needs of the organization. This may involve programming, adjusting configurations, and integrating various software solutions.
• System Integration: Ensure seamless integration between different business platforms and systems (e.g., CRM and ERP) to improve data flow and streamline business processes.
• Performance Monitoring and Optimization: Regularly monitor platform performance, identify bottlenecks, and implement optimizations to improve efficiency and enhance the user experience.
• User Support and Training: Provide technical support to platform users, troubleshoot and resolve issues, and conduct training sessions to ensure effective platform utilization.
• Initiative Execution: Actively participate in various initiatives, applying specialized skills to achieve objectives and deliver expected value. Contribute to the ongoing realization of value through continuous integration and deployment of enterprise platforms.

Essential Knowledge & Experience:

• Proven experience in business analysis, technical analysis, or related fields, with a track record of aligning business needs with technical solutions.
• Strong knowledge and experience in pharmaceutical sales and marketing.
• Excellent analytical and problem-solving skills to understand complex business challenges and develop appropriate technical solutions.
• Solid understanding of information technology, software development life cycles, and architectural frameworks. Familiarity with programming languages, databases, and software development tools is advantageous.
• Extensive experience with Adobe Experience Cloud solutions, including Adobe Experience Manager, Marketo, Analytics, CDP, Target, and other marketing technology platforms, such as Consent and Preference Management (CPM) and Customer Identity and Access Management (CIAM).

Education/Qualifications:

• Bachelor’s degree in a relevant field, e.g., Computer Science, Data Science, Business Administration, or equivalent.

Additional Information:

• This is a permanent, full-time position.
• Position is located in the UK office (Addlestone), or Spain (Madrid) or Poland (Warsaw).
• This position follows our hybrid working model. The role requires a blend of home and a minimum of 1 day per month in one of our offices. Flexibility may be required in line with business needs. Candidates must be located within a commutable distance of the office.

What We Offer:

• A challenging and diversified job in an international setting.
• Opportunity and support for continuous development.
• Inspiring work climate.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.