Role: IT Knowledge Management Specialist
Apply fast, check the full description by scrolling below to find out the full requirements for this role.
Rate: £550 p/d Inside IR35
Location: Southampton HQ - 2 days p/w
Duration: 3 months
Our client, a multinational insurance firm, are looking to hire an IT Knowledge Management Specialist to implement a strategy around how they capture, maintain and share IT knowledge.
If you have a strong background in IT knowledge management, excellent communication skills, and the ability to lead and inspire change, this is your opportunity to make a significant impact.
Responsibilities Include
Develop and implement a knowledge management strategy aligned to the business's goals
Standardise and embed mechanisms for knowledge capture, maintenance, and accessibility
Oversee and curate technical documentation and IT content within knowledge management systems.
Evaluate and align knowledge management tools with strategic objectives
Train and support staff in using knowledge management resources
Lead the discovery and analysis of IT knowledge to uncover hidden insights
Facilitate knowledge sharing and promote collaborative work practices
Monitor, report, and optimize the effectiveness of knowledge resources
Foster a culture of continuous learning and stay updated on best practices in knowledge management.
Desirable Skills and Experience
Experience in IT Knowledge Management or a similar role
Strong understanding of knowledge management principles
Ability to quickly get up to speed in a new environment and deliver in a transforming environment
Excellent communication skills
Experience with AI and machine learning tools for knowledge discovery a bonus
Ideally, experience in the financial services space or a regulated environment
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