Head of Income and Contracting

Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.

The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.

Find out more about NELFT careers and what makes our Trust a great place to work, in this video

Job overview

We are looking for an Audiologist to join our team paediatric department within Havering Children's Community Services, NELFT NHS Foundation Trust.

We are a community based department with two sites Harold Wood Clinic, Havering and Child and Family Centre in Barking. 

We offer a full range of services including Hearing Aid Fittings, Tinnitus support and balance testing for children. 

Main duties of the job

The service covers Havering, Barking and Dagenham. The successful applicant would work across both sites.

We are looking for a full time post but flexible working patterns will be taken into consideration.

The successful candidate will be required undertaking hearing assessments for children age over 3 years old. This will require skills in Play Audiometry and objective testing. Experience is desirable but will also be provided training to an audiologist with adult audiology experience that has not done Play Audiometry before.

The successful candidate will also be required to undertake repairs on Phonak and Oticon hearing aids. Experience in this areas would be beneficial but is not essential as training can be provided.

This is an excellent opportunity for any current adult audiologist to develop and expand their skills or for a paediatric audiologist looking to expand their skills in a new team. . 

We book patients on the patient management system called RIO and test hearing using the Interacoustics Affinity Compact. 

NELFT as a trust are particularly keen to encourage personal development and any necessary training necessary would be provided.

Working for our organisation

Probationary Period

This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham Essex.

High Cost Area Supplement – Outer London 

This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,551 to a maximum of £5,735).

Detailed job description and main responsibilities

Use of AI

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Essential criteria include:

BSc (Hons) in Audiology or equivalent Professional registration with RCCPEnthusiasm for paediatric audiology

The successful candidate will be provided training and support to undertaking hearing assessments for children, hearing aid repairs and reviews. 

Please see job description attached or call us to talk about the role.

Person specification

Qualifications

Essential criteria

BSc (Hons) in Audiology or equivalent. Registered with RCCP

Desirable criteria

CPD in paediatric audiology

Experience

Essential criteria

Enthusiasm in Paediatric Audiology BSL or Deaf Awareness

Skills and Knowledge

Essential criteria

Flexible and adaptable team player

Desirable criteria

Knowledge of Oticon and Phonak hearing aids Knowledge of RIO and Auditbase

Personal Qualites

Essential criteria

Good child handling skills Sensitive and approachable manner Excellent communication skills

Desirable criteria

helpful and friendly personality

Benefits

We believe in bringing your authentic and best self to work, in order to deliver the best care to our patients. We are committed to supporting our employees holistically. Here is a snapshot of what is on offer at NELFT:

A long-standing and award-winning approach to equality and diversity with supportive networks for ethnic minority staff, staff with disabilities or long term/chronic conditions and LGBT staff. A commitment to supporting colleagues to achieve a work life balance, through flexible working opportunities and our effortsto support our working parents and carers. This has resulted in us being recognised as a ‘Top 10 Family Friendly Employer’ from the Working Families Charity. Proactive health and wellbeing support, including access to our employee assistance programme, staff psychological support, individual wellbeing conversations and a network of health and wellbeing ambassadors. Detailed information about our wellbeing and benefits offer can be found in this link.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time hours or another flexible pattern.