Graduate Product Specialist

Graduate Product SpecialistSector Project Management, Legal Technology, SAASLocation - Central London / HybridSalary & Benefits £30,000 to £32,000 + benefits (Healthcare, Laptop, Bonus Days off, Hybrid working)Job Type Graduate, Product Specialist, Project Manager, Customer Support, Full-time, PermanentThis is a fantastic opportunity for a graduate to join a multi award winning disruptive legal technology firm, working with sales and product support teams to deliver successful POCs and manage live customer projects from planning stages to final review.Ideal candidates will have a law degree or worked as a Paralegal and have a desire to be at the forefront of a revolution within the legal industry.The Company:Multi award winning legaltech firm. Their products utilize AI to allow lawyers to execute their work more efficiently. Launched 7 years ago and already in use in over 60 countries, the company's document review platform offers lawyers greater insight at unmatched speeds.The software builds on ground-breaking machine learning and pattern recognition techniques developed at the University of Cambridge to read and understand legal language. The technology is used by law firms and in-house teams to improve processes such as due diligence, compliance reviews, property lease abstraction and eDiscovery.Main roles and responsibilities of the Graduate Product Specialist include:Work with sales team to deliver successful POCs and manage live customer projects from planning stages to final reviewAct as a product expert for sales teams and customersUnderstand the individual use cases and needs of each customerProvide advice, educate and train customers on how to use the productDeliver training of the product and propose workflow solutionsWork with the support and technical operations teams to co-ordinate and resolve technical issuesWork with leading organisations and help them obtain value from the productRequirements for the Graduate Product Specialist roleGraduated with a minimum 2:1 in Law or a scientific or analytical based disciplineExperience working as a Paralegal, ideally within e-Discovery highly desirable.Highly-detail oriented with a problem-solving attitudeAbility to work in an innovative and fast-paced environment whilst delivering to deadlinesExcellent interpersonal and communication skills, both verbal and writtenArticulate with a desire to improve customer-facing skills and present to individuals with varying degrees of knowledgeOrganised with excellent time management skills with an ability to prioritise effectivelyTPBN1_UKTJ