Job description
Site Name:UK – London – New Oxford Street, Durham 300 Morris Street
Posted Date:Oct 30 2024

Global Supply Chain Learning Transformation Senior Director

The role can be done from any location in UK, the US or Europe that is close to a GSK location

The deadline for the job posting is the 13th of November in 2024

The Global Supply Chain (GSC) at GSK is accountable for ensuring the seamless, efficient, and timely production and distribution of our medicines and vaccines. This encompasses end-to-end operations, including manufacturing, quality control, logistics, and delivery to healthcare providers and patients worldwide; all powered by science, talent and technology so we can get ahead of disease together.

With high standards of excellence and compliance, GSC ensures that GSK can reliably launch new products and meet the demand for its life-saving medications. We operate at impressive scale, with over 26,000 employees and 35 manufacturing sites, supporting 115 markets and producing over 2.3 billion packs of medicines and doses of vaccines, with an ambition to positively impact the health of more than 2.5 billion people by 2031.

Our R&D pipeline demands a new kind of supply chain, to launch even more new products at speed whilst continuing to deliver across our entire portfolio through our relentless focus on quality, safety, and service. The way we work is changing. We need the very best capabilities to help us make more complex products, harness the power of smart manufacturing technologies, including robotics, digital solutions and artificial intelligence.

In GSK overall, there is the same focus to ensure that people have the right skills and opportunities to develop and excel now towards our Ahead Together priorities and in the future. We want to build a dynamic, agile, and future-ready workforce that can adapt swiftly to the evolving landscape of the industry. The company will build an ecosystem of personalized learning and development where every employee is empowered to thrive and supported to doing their best work every day. This will be done through four building blocks: Skills Taxonomy, Content Refresh, Technologies and Learning Governance, supported by a GXO, building an integrated and seamless user experience.

In this context, we are creating a role for a dynamic and experienced Learning Transformation Senior Director to lead the transformation of learning in GSC.

Job purpose

The Learning Transformation Lead is in charge of leading the plan to transform the experience and impact of our GSC technical learning.  The role reports to the Vice President of GPS (Global Production System) & Smart Manufacturing.

The incumbent defines the ambition and roadmap for the transformation of technical learning in GSC. Through effective diagnostic, insights and monitoring, he/she leads global programs to deploy and embed leading learning methodologies and technologies, and provides ongoing ownership and oversight post-deployment to drive continuous improvement. By focusing on simplification, standardization, and deployment of industry-leading methodologies and digital solutions, this role will be instrumental in creating a learning environment across GSC.   

Key responsibilities:

• Lead the strategy definition for learning transformation across Global Supply Chain ensuring alignment with Enterprise vision for Smart Manufacturing and Learning.  Partner across Global Functions, including HR, Quality and Tech to ensure alignment of approach and apply appropriate governance models to provide oversight and sponsorship to drive transformation.
• Lead activities to drive the vision of Connected Worker as part of the Smart Manufacturing strategy.  Participate in governance to ensure alignment of Team activities with the broader Smart Manufacturing strategy and delivery of expected deliverables and outcomes. 
• Create a business focused Competency Based Learning (CBL) deployment strategy as a core methodology for embedding competency across the organization.  Ensure effective project management, governance, funding and support are in-place to successfully embed the methodology within GSK. 
• Drive the expansion of Learning Technologies programs to transform how our talent learn and execute critical activities within the supply chain.  Ensure best in class technology and related projects (e.g. guided workflow) are3 deployed to remove the burden of transactional tasks and pivot focus to driving increase competency and capability of our talent. 
• Partner with the Tech organisation to deploy digital programs to automate administrative and repetitive tasks and enable insight-generation from our data.  Ensure support and sponsorship, in partnership with Tech, Quality and HR, to rapidly innovate and leverage new technologies to realize value rapidly across the organization.
• Responsible for analysis & interpretation of metrics and data and implementation of appropriate actions to realise process improvements and efficiencies.
• Responsible for developing strong partnerships across Quality, HR, Tech, MSAT, R&D, Engineering and Operations to ensure that risks are appropriately identified, escalated, and mitigated
• Accountable for the content and alignment to the legislation, supporting sites during inspections and support issue resolution.  Change management and capability build of the sites and aligned SME’s
• Supports and drives rapid resolution of technical issues escalated from the site-based teams or from one of the Partner Functions, which have a direct connection to Learning Methodologies
• Ensures effective data governance by applying concepts of data ownership to applicable processes and applications
• Motivate, focus and develop team, driving continuous improvement and inclusivity to achieve excellence

Basic Qualifications:

• BA/BS degree or equivalent in experience (Chemistry, pharmacy, biological sciences, engineering) ordegree in Education, Human Resources, Organizational Development; advanced degree preferred
• More than 10 years’ experience in Supply Chain function in a highly regulated environment
• Demonstrated experience of working at a senior level across various geographical regions and different cultures
• Experience in strategy development and deployment, change / stakeholder management and business improvement
• Demonstrated leadership skills across functions and organisational levels
• Expertise with Learning Process, Methodology, and Technology
• Strong digital acumen and experience of driving learning transformation
• Understanding of Learning trends and approaches   
• Proven capacity to drive transformation and manage complex projects and program of projects. Strong in decision-making, problem-solving, and communication
• Excellent influencing and negotiating skills and verbal and written communications skills
• Demonstrated ability to operate effectively in a matrix organisation and engage with other business areas
• Demonstrated ability to think strategically and identify innovative, sustainable solutions to complex business issues
• Demonstrated people development and performance management skills

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

• Masters Degree or PhD
• Lean Six Sigma Black Belt
• Experience with advanced learning methodologies
• Experience with augmented/virtual reality development and/or deployment
• Previous experience in global deployment of Systems
• Technical understanding of pharmaceutical manufacture and quality standards in a complex and scientific industry
• Knowledge and experience in continuous improvement techniques and deployment

LI-GSK

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class(*US only).

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

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