Role:Global Head of Sales Operations
Location:London
Salary:£110,000 - £120,000 + Car Allowance + Bonus
The Advocate Group are currently leading the search for a Global Head of Sales Operations on behalf of a leading beverage organisation that has a portfolio of world leading brands.
As Global Head of Sales Operations, you will lead the design of the global sales operations model and blueprint across all markets globally.
You will lead the global sales operation’s function, developing the processes, structure, capability, systems and ways of working to ensure daily sales operations excellence across the owned distribution companies (ODCs) and third-party markets.
You will lead a team and a network of sales operations managers with clear direction, support, coaching, and sharing of best practices to ensure the model is implemented and evolved with continuous improvement. Operating on the RTC leadership team as a cross-functional business partner to ensure seamless collaboration and delivery of personal, team, functional, and market objectives.
Accountabilities:
- Build and lead the Global sales operations function.
- Design the global sales operations process across salesforce effectiveness, enablers, customer universe, and indirect route to market.
- Act as the sales operations subject matter expert for the annual RTC assessment across the top 31 zone 1 markets, including action plans and governance.
- Provide systems design support to ensure the technology is fit for purpose to serve the process, team capability, and ways of working with internal and external technology partners, specifically an end-to-end field sales tool.
- Manage the market maturity assessment process; ensure consistency of tools and processes and set the annual calendar to ensure full coverage of our distributor network. Develop and deploy tools to deliver effective action planning based on assessment outcomes. Establish a reporting framework to enable visibility at the global level. Support regional RTC leads in conducting assessments as required.
- Develop a sales operations capability module and ensure that all sales teams complete the competency diagnostic, have custom learning journeys, and receive technical training to operate at job standard.
- Ensure seamless delivery of the WG&S brand selling assets through partnership with marketing excellence to ensure that all assets are trained and understood at the local market level to deliver brand selling excellence across the markets.
- Design and implement reward & recognition systems with HR & leadership.
- Establish and manage the framework for effective reporting of sales operations across the markets.
- Own data standards and systematic agreement renewal and assessments processes for distributor agreements.
- Co-design a wholesaler and intermediary route to market process and trade terms structure.
- Co-design execution excellence data-driven outlet level custom execution using AI and machine learning 'next best action' with analytics teams and operationalise with market sales operations network.
'APPLY NOW' for immediate consideration or call Lee McNally on for a confidential discussion.
