Freelance Repair Technician

About MAGIC AI

MAGIC AIis an elegant in-home health coach that utilises computer vision, connected weights, and 3D cameras to provide personalised training sessions led by world-renowned athletes. We have gained recognition and exposure, being stocked in Selfridges, featured on Good Morning Britain, and listed as one of Fast Company's World's Most Innovative Companies of 2024. With just a small team, our company achieved a substantial revenue rate during its first financial year.

MAGIC AI is the pioneer in offering users the opportunity to perform exercises in front of an intelligent hologram mirror. Our cutting-edge proprietary computer vision software enables real-time form correction, rep counting, and live feedback, resulting in a fully customised workout experience. We have also collaborated with top athletes to create exclusive workout content, revolutionising the way users can be trained in sports, strength training, yoga, dance, and more. With us, individuals can benefit from personalised tracking and feedback, as if being privately coached and corrected by the world's best, without the hefty fees typically associated with personal training.

We have secured venture capital funding from prominent multi-billion-dollar VC funds, who have also invested in well-known companies such as Grover, Scalapay, Onfido, as well as notable founders and angels from Spotify, Stripe, Facebook, Hopin, and Tough Mudder.

About the Role

We are hiring a Freelance Repair Technician, who will take ownership for repairing our faulty smart mirrors, on an adhoc basis. Currently, this process is managed by our CPO, with whom you will collaborate closely. Our small team consists of highly accomplished individuals, each having achieved prior exits. You will find this role to be highly fulfilling.

What is Involved

• Collaborate closely with our CPO and suppliers to take charge of repairs and diagnose any faults.
• Follow a detailed process to replace any faulty parts, such as motherboards, touch buttons and cameras.
• Conduct exploratory testing to uncover other potential issues.
• Efficiently and thoroughly test each device prior to repackaging and marking as resolved.
• Document all learnings gathered and ensure these are shared with suppliers in a clear and concise manner.

Requirements

• Experience in building or taking apart electronic devices, such as computers.
• A basic understanding of the function of electronic components such as motherboards & powerboards.
• Meticulous and thorough in paying attention to details.
• Strong analytical and problem solving skills.
• Proficiency in using Asana or other project management tools.
• Outstanding communication abilities, particularly in effectively and clearly explaining technical concepts to non-technical individuals and in writing detailed documentation.
• Ability to work efficiently and in a timely manner.
• Self-motivated and capable of working independently.
• Able to work effectively and cooperatively in a team setting.
• You don't have to be a regular gym-goer, but you should be passionate about developing technology that will revolutionise how people exercise!

Nice to Haves

• Physics/Engineering background.
• A good understanding of electronics principles.
• Proficiency in speaking Mandarin.
• Product minded with a good understanding of how to build products.
• Sufficient space in home to conduct repairs should office be unavailable.
• Passion for fitness.

Benefits

• Competitive rate, paid hourly.
• Ability to treat as side income.
• Access to our headquarters in London.