Feefo helps both consumers and businesses make the right decisions.

Founded in 2010, Feefo works with 6,000+ brands worldwide to collect reliable and constructive reviews they can learn from and display. We invite confirmed customers to leave feedback, which results in reliable, fake-free reviews, so consumers can learn how people like them feel about different products and services. And companies can discover what they’re doing right, and where they can improve. This allows Feefo’s clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time.

We’re a team of technology specialists, industry experts, and multi-lingual client services champions that operates across various sectors, including travel, retail, automotive, and finance. Feefo’s bespoke artificial intelligence, business insight, review software and compliance solutions help increase client sales and reduce churn. As a Google Premier Partner, our clients can improve their search and paid conversion rates too.

We are proud to work with companies, large and small, from household names to local heroes.

To learn more visit:www.feefo.com,LinkedIn, andTwitter.

About the role – Finance Manager

The Finance Manager will oversee the financial operations, ensure smooth execution of the company’s day-to-day finance processes, and oversee the month-end close process. This position involves managing the finance team, implementing process improvements, and ensuring financial controls are adhered to across all transactions.

Responsibilities:

• Team Leadership: Manage and mentor the finance operations team, providing guidance, support, and development opportunities. Ensure team performance aligns with company goals.
• Month-End Close:Lead and manage the month-end close process, ensuring that all financial data is accurately reconciled and reported in a timely manner. This includes journal entries, accruals, reconciliations, and variance analysis.
• Financial Operations Management: Oversee the day-to-day finance operations, including accounts payable, accounts receivable, billing, payroll, and banking processes, ensuring they run efficiently and accurately.
• SaaS Billing & Revenue Management: Oversee SaaS-specific billing cycles, subscription renewals, and ensure accurate revenue recognition in line with accounting standards.
• Cash Flow & Working Capital Management: Monitor and optimise cash flow to ensure the business has sufficient working capital for operational needs.
• Process Improvement & Automation: Identify inefficiencies in financial processes and implement improvements, including the automation of manual tasks using appropriate financial tools and software.
• Compliance & Regulatory Reporting: Ensure all financial operations comply with local tax, regulatory, and legal requirements. Lead efforts around any audits or tax filings, including VAT submission.
• Financial Controls: Develop, implement, and maintain robust financial controls to ensure compliance with policies and minimise risk.
• Vendor & Contract Management: Oversee vendor relationships, ensuring contracts and terms are optimised and payments are managed in line with cash flow planning.
• Financial Analysis:Provide ad-hoc financial analysis and insights to support strategic initiatives and business decision-making.
• Cross-Functional Collaboration: Work closely with the sales and customer success teams to ensure alignment of financial operations with business needs, especially regarding subscription billing and customer payments.

Requirements

• Accounting Qualification (CIMA, ACCA)
• 2+ years of experience in financial controlling, accounting, or a similar role, preferably in a SaaS or tech business.
• Strong knowledge of financial processes and accounting principles.
• Experience managing finance teams with a focus on developing skills and improving performance.
• Advanced proficiency in Microsoft Excel and familiarity with financial software. (NetSuite preferred)
• Solid understanding of revenue recognition rules.
• Excellent communication skills, with the ability to present complex financial information to non-financial stakeholders.
• Excellent attention to detail and ability to work under pressure in a fast-paced environment.

Benefits

Hybrid Working & Offices

• Feefo offers a hybrid working pattern (Monday & Fridays at home, Tuesday - Thursday in office).
• Offices in London, Petersfield, Boston and Melbourne.
• Lots of breakout space and common areas.

Perks

• As well as a comprehensive benefits offering, there’s a whole suite of perks you can choose from on our benefits platform including health (e.g. free flu jabs and eye tests), wellbeing, childcare and lifestyle options.
• Be a part of one of working groups including charities, CSR, wellbeing & mental health, socials and shape our programmes.
• You’ll be working in a global, scale-up environment with a commitment and focus on celebrating our diverse and inclusive environment.
• Lots of room for career enhancement, development and progression.
• A committed and expert senior leadership team driving the growth of Feefo with new products and tech as force for good.
• Be a part of a 100% privately owned company – owned by Vespa Capital.

Values

At Feefo, we are committed to creating an environment where authenticity, inclusiveness, and a client-centred approach are at the core of everything we do.

• Authenticity– We believe in being true to ourselves and our values. We encourage our team members to bring their whole selves to work, fostering a culture of transparency and integrity.
• Inclusiveness– Diversity and inclusion are not just words for us, they are fundamental principles that guide our actions. We are dedicated to creating a workplace where every voice is heard, and every individual is valued.
• Client-Centred– Our clients are at the heart of our business. We prioritise their needs and strive to exceed their expectations by delivering personalised, high-quality service in every interaction.