Enterprise Account Manager

Ravelin
London
1 month ago
Applications closed

Related Jobs

View all jobs

Sr Account Manager

Business Development Manager

Enterprise Services Sales Manager

Partnership Growth Lead (AD/Director)

Senior Account Executive

Senior Account Executive

Who Are We?

Hi! We are Ravelin!


We're a fraud detection company using advanced machine learning and network analysis technology to solve big problems. Our goal is to make online transactions safer and help our clients feel confident serving their customers.

And we have fun in the meantime! We are a friendly bunch and pride ourselves in having a strong culture and adhering to our values of integrity, thoughtfulness, resourcefulness and ambition. We really value work/life balance and we embrace a flat hierarchy structure company-wide.

Join us and you’ll learn fast about cutting-edge tech and work with some of the brightest and nicest people around -check out our Glassdoor reviews.

If this sounds like a great fit for you, we’d love to hear from you!

For more information check out ourblogto see if you would like to help us prevent crime and protect the world's biggest online businesses.

The Role

As an Account Manager, you will:

  • Develop and maintain positive long-term relationships with our merchant partners.
  • Proactively identify and manage new opportunities for clients.
  • Understand complex problems and communicate solutions in a clear, concise, and persuasive manner.
  • Be the key relationship partner with senior stakeholders.
  • Stay informed about all stakeholders within the business.
  • Work proactively, supported by a wider technical client support and investigations team.

Profile

You are:

  • Product minded and capable of learning complex information and communicating that knowledge to others.
  • A strong analytical thinker who thrives in a fast-paced, dynamic environment.
  • Equipped with a combination of business and technical knowledge to engage effectively with senior-level client contacts.
  • Bold and persuasive in your communication and presentation skills.
  • Passionate about using technology to solve business problems.
  • Proactive and able to manage your own workload and diary for the benefit of clients and colleagues.

Requirements

  • Understanding of Payments or Fraud 
  • Account management experience.
  • Ability to manage multiple projects and relationships simultaneously.
  • Experience in proactively growing client relationships within an account.
  • Experience in identifying, developing, negotiating, and closing deals.
  • Proven ability to influence others and lead client engagements.
  • Strong negotiation skills.
  • Highly skilled communicator.
  • Strong verbal and written presentation skills.
  • French or German language skills would be preferable

Benefits

  • Flexible Working Hours & Remote-First Environment— Work when and where you’re most productive, with flexibility and support.
  • Comprehensive BUPA Health Insurance— Stay covered with top-tier medical care for your peace of mind
  • £1,000 Annual Wellness and Learning Budget— Prioritise your health, well-being and learning needs with funds for fitness, mental health, and more.
  • Monthly Wellbeing and Learning Day— Take every last Friday of the month off to recharge or learn something new, up to you.
  • 25 Days Holiday + Bank Holidays + 1 Extra Cultural Day— Enjoy generous time off to rest, travel, or celebrate what matters to you.
  • Mental Health Support via Spill— Access professional mental health services when you need them.
  • Aviva Pension Scheme— Plan for the future with our pension program.
  • Ravelin Gives Back— Join monthly charitable donations and volunteer opportunities to make a positive impact.
  • Fortnightly Randomised Team Lunches— Connect with teammates from across the company over in person or remote lunches every other week.
  • Cycle-to-Work Scheme— Save on commuting costs while staying active.
  • BorrowMyDoggy Access— Love dogs? Spend time with a furry friend through this unique perk.
  • Weekly Board Game Nights & Social Budget— Unwind with weekly board games or plan your own socials, supported by a company budget.

*Job offers may be withdrawn if candidates do not meet our pre-employment checks: unspent criminal convictions, employment verification, and right to work.*





Get the latest insights and jobs direct. Sign up for our newsletter.

By subscribing you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

10 Ways AI Pros Stay Inspired: Boost Creativity with Side Projects, Hackathons & More

In the rapidly evolving world of Artificial Intelligence (AI), creativity and innovation are critical. AI professionals—whether data scientists, machine learning engineers, or research scientists—must constantly rejuvenate their thinking to solve complex challenges. But how exactly do these experts stay energised and creative in their work? The answer often lies in a combination of strategic habits, side projects, hackathons, Kaggle competitions, reading the latest research, and consciously stepping out of comfort zones. This article will explore why these activities are so valuable, as well as provide actionable tips for anyone looking to spark new ideas and enrich their AI career. Below, we’ll delve into tried-and-tested strategies that AI pros employ to drive innovation, foster creativity, and maintain an inspired outlook in an industry that can be both exhilarating and daunting. Whether you’re just starting your AI journey or you’re an experienced professional aiming to sharpen your skills, these insights will help you break out of ruts, discover fresh perspectives, and bring your boldest ideas to life.

Top 10 AI Career Myths Debunked: Key Facts for Aspiring Professionals

Artificial Intelligence (AI) is one of the most dynamic and rapidly growing sectors in technology today. The lure of AI-related roles continues to draw a diverse range of job seekers—from seasoned software engineers to recent graduates in fields such as mathematics, physics, or data science. Yet, despite AI’s growing prominence and accessibility, there remains a dizzying array of myths surrounding careers in this field. From ideas about requiring near-superhuman technical prowess to assumptions that machines themselves will replace these jobs, the stories we hear sometimes do more harm than good. In reality, the AI job market offers far more opportunities than the alarmist headlines and misconceptions might suggest. Here at ArtificialIntelligenceJobs.co.uk, we witness firsthand the myriad roles, backgrounds, and success stories that drive the industry forward. In this blog post, we aim to separate fact from fiction—taking the most pervasive myths about AI careers and debunking them with clear, evidence-based insights. Whether you are an established professional considering a career pivot into data science, or a student uncertain about whether AI is the right path, this article will help you gain a realistic perspective on what AI careers entail. Let’s uncover the truth behind the most common myths and discover the actual opportunities and realities you can expect in this vibrant sector.

Global vs. Local: Comparing the UK AI Job Market to International Landscapes

How to navigate salaries, opportunities, and work culture in AI across the UK, the US, Europe, and Asia Artificial Intelligence (AI) has evolved from a niche field of research to an integral component of modern industries—powering everything from chatbots and driverless cars to sophisticated data analytics in finance and healthcare. The job market for AI professionals is consequently booming, with thousands of new positions posted each month worldwide. In this blog post, we will explore how the UK’s AI job market compares to that of the United States, Europe, and Asia, delving into differences in job demand, salaries, and workplace culture. Additionally, we will provide insights for candidates considering remote or international opportunities. Whether you are a freshly qualified graduate in data science, an experienced machine learning engineer, or a professional from a parallel domain looking to transition into AI, understanding the global vs. local landscape can help you make an informed decision about your career trajectory. As the demand for artificial intelligence skills grows—and borders become more porous with hybrid and remote work—the possibilities for ambitious job-seekers are expanding exponentially. This article will offer a comprehensive look at the various regional markets, exploring how the UK fares in comparison to other major AI hubs. We’ll also suggest factors to consider when choosing where in the world to work, whether physically or remotely. By the end, you’ll have a clearer picture of the AI employment landscape, and you’ll be better prepared to carve out your own path.