Job description
Site Name:UK – London – New Oxford Street, UK - Hertfordshire - Stevenage, USA - Pennsylvania - Upper Providence
Posted Date:Oct 31 2024

Director, Quality Excellence, and Innovation

The Director, Quality Excellence and Innovation is a pivotal role within the QuRE department. This individual will lead the development and execution of quality strategies to drive continuous improvement, operational excellence, and innovation. The Director, Quality Excellence and Innovation will oversee initiatives that enhance quality culture, process efficiency and quality brand reputation while staying ahead of industry trends as Quality 4.0/5.0 to foster innovation across the organization.

Key Responsibilities:

StrategicLeadership

• Lead the development and implementation of the Quality Excellence and Innovation strategy, aligned with organizational goals, regulatory requirements, and emerging industry trends.

• Foster a culture of continuous improvement by identifying and implementing innovative quality solutions that optimize processes and reduce costs, including digital transformation and advanced analytics.

• Champions Operational Excellence (OPEX) initiatives by applying process improvement methodologies as Lean and Six Sigma to drive efficiency, lower the cost of quality and improve organizational agility.

• Develop and implement cost of quality models to measure and manage the impact of quality activities on operational expenses and drive cost-effective quality improvements.

Innovation and Digital Transformation

• Leads the adoption of emerging technologies (e.g. AI, automation, machine learning) and advanced digital tools to modernize quality operations and ensure future readiness.

• Translate industry advancements, such as Industry 4.0 and 5.0, into scalable quality strategies that enhance quality, reduce risk, and improve regulatory compliance.

• Identify and capitalize on opportunities to use predictive analytics and real-time data to enhance decision-making and anticipate risks.

External Engagement and Trend Monitoring

• Proactively monitor industry shifts and technological advancements ensuring the organization remains at the forefront of innovation.

• Leads effort to translate external insights into impactful internal strategies, positioning QuRE as a leader of risk and quality excellence.

Brand Story

• Design and communicate a compelling “QuRE” Brand Story that aligns with the organization’s values and enhance its reputation for quality excellence and risk management both internally and externally.

• Develops communication strategies to promote QuRE’s commitment to innovation and excellence, ensuring these values are embedded in corporate identity and customer perception.

• Engage with stakeholders at all levels to create a buy-in and sustain a right first-time culture throughout the organization.

Stakeholder Collaboration and Leadership

• Collaborate with QuRE leaders and other senior leaders in the R&D organization to align quality excellence and innovation initiatives with broader organizational priorities and business strategies.

Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• Bachelor’s degree in a relevant scientific or engineering discipline or equivalent combination of education, training, and experience. Advanced degree preferred

• Extensive experience in quality assurance, quality systems or operational excellence.

• Knowledge of drug development process

• Experience with process improvement methodologies e.g. Lean, Six Sigma, Scrum

• Strong communication and interpersonal skills

Other Experience/Qualifications:

If you have the following , it would be a plus:

• Solid working knowledge in continuous improvement with a background in the appropriate tools

• Strong quality orientation including the ability to focus on details and adherence to standards while maintaining a business perspective.

• Analytical mindset to develop effective quality strategies for dealing with current and future industry trends.

• Ability to adapt to changing direction and needs of the business; can directly apply this knowledge into daily tasks and assignments.

• Effective communication/negotiation skills and customer management skills

• Strategic thinking with a focus on innovation, operational excellence, and continuous improvement.

• Strong analytical and problem-solving skills, with the ability to leverage data to inform decisions.

Interested in Joining the Team?

Please apply via our online portal providing your CV and Cover Letter.

(Please take a personal copy of the Job Description, as this will not be available online post closure of the advert)

Closing Date:13th November 2024

#LI-Hybrid

We create a place where people can grow, be their best, be safe, and feel welcome, valued and included. We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme.

We embrace modern work practises; our Performance with Choice programme offers a hybrid working model, empowering you to find the optimal balance between remote and in-office work.

Discover more about our company wide benefits and life at GSK on our webpage Life at GSK | GSK

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on or . 

Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a UK Recruitment FAQ guide. Click thelinkand scroll to the Careers Section where you will find answers to multiple questions we receive.

As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it.  Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit GSK’s Transparency Reporting For the Recordsite.