Dermatology Medical Secretary

Job summary

We have an exciting opportunity in Dermatology to become part of the waiting list co-ordinator / medical secretary team to be based at the Friends Dermatology Centre and the Kent and Canterbury hospital.

This is a medical secretary post as work with some clinicians completing clinics, typing and PTL work the Dermatology team in achieving national and local targets.

The Friends Dermatology Centre is located at the Kent and Canterbury hospital within the 1937 building. The department has access to their own procedure rooms and a wide range of clinicians undertaking surgical lists. This is an exciting opportunity to join a flexible, dynamic and close working team.

Main duties of the job

The post-holder will be part of the Dermatology Team and will be responsible for the day to day medical secretary administration. The administrative role within the patients' pathway from the decision to treat electively, to the date of admission and complete clinics typing within the trust targets. Support with other administrative roles. Patient pathway validation, booking of appointments, chasing results & PTL management

About us

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 695,000 people.

Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'.

We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

"Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability."

Job description

Job responsibilities

Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.

Person Specification

Experience

Essential

2 years previous administration experience Team working Experience of dealing with the public

Desirable

Experience of NHS/Health Care environment Experience of waiting list administration

Skills

Essential

Provide evidence of excellent communication:-written, verbal and telephone manner. Able to communicate with a variety of people at all levels and different backgrounds Able to deal with sensitive issues with tact and diplomacy Organised and systematic A positive, 'can do' attitude Ability to prioritise work Able to deal with multiple issues at one time Good attention to detail Able to remain calm under pressure and work to demanding deadlines Ability to work on own initiative with minimal supervision Flexible and willing to learn Ability to develop effective working relationships

Knowledge

Essential

Advanced keyboard skills Knowledge of Excel Knowledge of NHS Knowledge of patient pathways Knowledge of national targets

Qualifications

Essential

Educated to grade "C" GCSE level or equivalent including maths and English