Delivery Management Co-ordinator

Where the job is based:

This role is based 4 days a week onsite in our Kerv Digital office, (UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ) and 1 day working from home.

Who we are:

Kerv Digital (previously known as cloudThing) solve complicated problems with great digital experiences. We combine Power Platform, DevSecOps, Data Science and Software Engineering to achieve measurable business outcomes for our clients. Headquartered in Birmingham and part of Kerv, we are part of a £100m revenue global organisation, with over 450 employees, working with over 800 sector-leading clients, with offices in London, Birmingham, Bangalore, Pune and Romania.

Kerv is an ethically led organisation, and we are proud of our values. Our mission, to Build Future and make a positive difference in society, helps guide us to choose to work primarily with Non-profit and Public Sector organisations. We encourage all our team members to embrace the latest technologies, frameworks, and cloud deployment platforms to help our clients achieve more.

We are proud to be certified as a Great Place to Work® by independent assessors in both the UK and India. We can offer you an inclusive, collaborative atmosphere to develop your skills as part of a global multi-discipline team with opportunities to be mentored by forward-thinking leaders.

Join us today to work closely with household name clients, build your technical prowess, and make new friends along the way.

Who we are looking for:

A super-whizz admin enabling our hyper-busy team of Delivery Managers by working process magic to set projects up for success, track the project key performance indicators, highlight resource contentions, collating status reports and continuously improving our delivery processes.

Surrounded by smart, passionate people who deliver projects to be proud of, you’ll be working closely with our delivery managers, development teams and all project stakeholders at the heart of the action. You will be getting project documentation set up at the start, assisting in financial, resource and project delivery process tracking, managing calendars and meetings, preparing presentations, producing well written and accurate reports, chasing actions and collating data.

This is a great opportunity to get into Delivery Management at Kerv Digital with potential opportunities to progress to Scrum Master or Delivery Manager.

Required Experience:

Great organisation skills; both your own and assisting other team members

*

Handling team and client requests and ensuring those requests are met

*

Amazing Microsoft 365 skills (Excel, Word, Teams etc)

*

Understanding of project lifecycles and project tools

*

Comfortable extracted data from systems and creating meaningful reports

*

Excellent spoken and written communication

*

An obvious attention to detail, we want you to obsess about the little things!

*

Other tasks as reasonably requested (yes, our lawyers asked for that one)

We are also looking for people that fit how we work, which is something like;

*

happiest working under their own direction, but fully supported when needed

*

an obvious attention to detail, we want you to obsess about the little things!

*

an escalation handler, able to achieve win-win outcomes by utilising the skills across the team

*

ability to work effectively with remote teams in India and South Africa

*

ability to work flexibly to deliver on-time to tight timescales

What we can do for you:

We’re a transparent, honest and fiercely equal employer that believes completely in providing the best possible work experience for our employees:

Real Flexibility – we’re a family first organisation, and if the work gets done, you can work when and wherever you want. A healthy approach for most of our teams seems to be splitting three ways between home, customer sites and the office.

Awesome Environment – all of our employees will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on, and the company was started specifically to find a way for people to take more enjoyment from their work.

Interesting Work – these days most of our customers are household names and many of our projects have an important impact on the world around us. The kind of things we do regularly include working with not-for-profits to transform how they leverage technology, working with public bodies to shape digital services and working with top tier private entities to bring genuinely new and meaningful products and services to market.

Great Benefits – all the usual suspects and then some. Some highlights include our choose-your-own tech approach to end-user devices, well stocked cupboards with tasty goodies (we’re a food first company too), excellent professional development support including frequent in-house training for tech. you can’t get trained on anywhere else and private healthcare. Full disclosure; some benefits can only be provided after probation.

Recognition & Growth – Recognized as a 'Great Place to Work' in both the UK and India, our commitment to excellence goes beyond our products and services. Our culture is a testament to the dedicated technologists who work tirelessly to drive our vision forward. Being a part of Kerv Digital means embracing a culture of innovation, collaboration, and mutual respect. Our teams in the UK and India thrive in an atmosphere that promotes continuous learning and growth.

Join us at Kerv Digital, where we don’t just build groundbreaking technology - we build future.

Don’t take our word for it though, check out our impartial Glass Door reviews

More on equality:

At Kerv, we’re building something special and we’re building it to last. We want everybody to feel valued, included and love working together. With an uncompromising pursuit of amazing employee experience, we always strive to do the right thing. We believe and will relentlessly promote and support the power of diversity, equality and belonging, through collaboration and creating exceptional solutions together.

*Please note: By submitting an application you agree to Kerv Digital’s Trakstar Privacy Notice - Kerv