Defence Digital Service Owner

Job summary

Defence Digital ensures our Armed Forces remain among the most technologically advanced in the world. We do this by putting innovative and effective technology into the hands of over 200,000 users, from the boardroom to the front line.

We lead on cutting-edge data science, automation, and cybersecurity at scale. Our mission goes beyond the battlefield by leading humanitarian efforts and driving digital innovation that impacts lives across the globe.

This position is advertised at 37 hours per week.

Defence Digital forms part of Strategic Command which manages the MOD�s joint capabilities for the Army, RAF, and Royal Navy.

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Job description

As the Service Owner, you will deliver live in-service capabilities in the Medical Information Services Delivery team. The team delivers a sustainable, integrated, cohesive and enduring information capability service that will fully and effectively support the delivery of evidence-based medical and dental health and healthcare outputs, in order to achieve the aims of the Defence Medical Services (DMS). These services are available to users in the UK, fixed overseas sites and to those deployed overseas.

In this role there will be frequent (one or two days a week) travel to other sites.

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In government, a Service Owner is accountable for the quality of their service. They adopt a portfolio view, managing end-to-end services, which include multiple products and channels.

At this role level, you will:

Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. Ensure the necessary business processes are followed. Participate in the governance of the service, including acting as a point of escalation for the delivery teams. Own the budget and allocate funding to areas of the service based on your decisions about priorities. Communicate the benefits and performance of your service. Be responsible for the successful operation and continuous improvement of the service.

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Due to security and information access restriction, the role is only open to a sole BRITISH national.

Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. �Throughout, the Command�s transformation programme is committed to following the MOD�s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command�s personnel and Trade Unions.

Person specification

Skills needed in this role would include:

Product ownership Strategic ownership Life cycle perspective Operational management User focus Agile working

You can read more about the skills required for a Service Owner here:

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The successful candidate is required to carry out all their duties from a UK location and cannot do so from an overseas location at any time.

Behaviours

We'll assess you against these behaviours during the selection process:

Leadership Changing and Improving Managing a Quality Service Delivering at Pace

Technical skills

We'll assess you against these technical skills during the selection process:

Operational management Strategic ownership

Benefits

Alongside your salary of �67,820, Ministry of Defence contributes �19,647 towards you being a member of the Civil Service Defined Benefit Pension scheme. Flexible working options- we understand the importance of adapting work to your life.Inclusion and diversity- our culture celebrates uniqueness and encourages collaboration of diverse thought.A pension scheme which secures your future.Generous annual leave- starting with 25 days and growing to 30 after just 5 years.Minimum of 15 Days Special Leave in a rolling 12-month period to volunteer for military or emergency service reserve commitments.Special Paid Leave for volunteering up to 6 days a year.Enhanced maternity, paternity and adoption leave.Most sites have good travel links with free car parking; many also have other facilities such as a Sports & Social Club and GymsYou can read more here-

Learning & Development

In Defence Digital we have a strong learning and development ethos, supporting you to fulfil your potential by providing �

Tailored learning- you can customise your development to match your role and career objectives. Professional and personal development- acquire skills that enrich both your career and personal life. Access to thousands of training courses through Civil Service Learning, many of which are free or supported by MOD. Industry recognised qualifications- we support qualifications that enhance your expertise and career prospects.

Our unparalleled learning and development opportunities allow you not only to progress in your career with us, but to gain transferable skills that allow you to apply your expertise across the Ministry of Defence and other government departments.

Where business needs allow, some roles may be suitable for a combination of office and home-based working.� This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at .

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey � we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.