Job Summary:

We are seeking a dynamic and knowledgeable Technical Trainer to join our team. The ideal candidate will have hands-on experience with a variety of applications and platforms, excellent communication skills, and a passion for educating others. This role involves delivering comprehensive training programs on CISCO networking, Microsoft Azure, cybersecurity, and AI tools to diverse learner cohorts.

Key Responsibilities:

- Learner Assessment: Conduct initial assessments to understand learners' current skills and map out personalized learning plans.

- Training Delivery: Execute training sessions both in-person and online, utilizing structured resources provided by the Head of Department.

- Content Development: Collaborate with the Head of Department to create, review, and update training materials, including handouts, manuals, videos, labs, and simulations tailored to varying skill levels from beginner to advanced.

- Adaptability in Training: Modify training methods to accommodate different learning styles and environments, ensuring effective comprehension and engagement.

- Cohort Management: Organize and manage multiple training cohorts simultaneously, ensuring a smooth learning experience for all participants.

- Learner Support: Provide ongoing coaching and support, addressing queries and troubleshooting issues as they arise.

- Stay Updated: Keep abreast of the latest trends in technology, especially in AI and cybersecurity, to enrich training content and discussions.

Required Skills:

- Technical Proficiency: Proficient in applications such as Teams, Zoom, Webex, VirtualBox, VMware Workstation, Hyper-V, Office/MS 365, and virtual learning platforms like Moodle (or similar).

- Communication Skills: Ability to articulate complex concepts clearly and effectively to diverse audiences.

- Adaptability: Skilled at adjusting training methods to meet various learning styles and environments.

- Project Management: Strong organizational skills to manage multiple cohorts and projects effectively.

- Teaching Expertise: Proven ability to train on CISCO technologies (CCNA, Cyber Security, Networking, and Infrastructure) and Microsoft (Azure Fundamentals & Administration, MS 365, and Security).

- Cybersecurity Knowledge: Solid understanding of cybersecurity principles and practices.

- AI Understanding: Familiarity with artificial intelligence concepts, including tools like ChatGPT and Microsoft CoPilot, is an advantage.

- Experience: Demonstrated experience in delivering engaging training sessions both onsite and online.

Qualifications:

- Bachelor’s degree in Information Technology, Education, or a related field is desirable.

- Relevant certifications in CISCO, Microsoft, or other pertinent technologies are preferred.

- Previous experience in a training or educational role at community level is essential in community and SME participants