An international manufacturing/engineering business in Frimley is looking for a Commercial Service Specialist with strong data science experience. This this a hybrid position involving Big Data Analytics, Data Collection, some Financial Reporting, and User Support.The Commercial Service Specialist will be developing and maintaining a functional, market-relevant, predictive tool for calculating the business’ service contracts. In this role you’ll be applying data mining techniques, completing statistical analysis and building high quality prediction systems.The role will also involve:

• Reviewing the technical content of service manuals to be aware of the most accurate maintenance and repair data
• Guiding the developers in industrialising predictive model techniques
• Ensuring an efficient and highly functional tool to retrieve and register information on service
• Acting as a helpdesk for distribution partners with questions regarding the calculation of service costs
• Identifying and implementing improvements to the partner/customer experience
• Provide support to commercial teams and support department colleagues.

We’re looking for:

• Degree level education, preferably in a Computer Science, Data Science, Decision Science, Business Administration discipline
• 3 + years’ experience in a similar role involving relationship management plus hands on data-driven work
• Strong communication and teamworking abilities
• Good numerical skills
• Advanced Excel, and PowerBI
• Proficiency using query languages such as SQL, Hive
• Scripting and programming skills.

Benefits include:25 days paid holiday plus bank holidays, hybrid working, Group Pension Scheme, Life Assurance 3 x basic salary, Private Medical Insurance, Long Service Awards, annual eye care vouchers, Employee Assistance Programme, free on-site parking