National AI Awards 2025Discover AI's trailblazers! Join us to celebrate innovation and nominate industry leaders.

Nominate & Attend

Client Success Manager

Seedtag
London
5 months ago
Applications closed

Related Jobs

View all jobs

Lead Data Scientist - Model Risk Management

Lead Data Scientist - Model Risk Management

Pre-Sales Engineer / Product Associate

Legal Onboarding Specialist

Lead Data Scientist - Model Risk Management

Engineering Manager Data MLOps

We’re looking for aClient Success Managerto join our team inLondonand help shape the future of contextual advertising as we continue to expand globally.


Who We Are

At Seedtag, we lead the way in contextual advertising with our machine learning-powered platform. Our technology provides superior brand safety, human-like content understanding, and advanced cookieless targeting, making ads more engaging and respectful. Founded by two ex-Googlers in 2014, we’ve grown to over 600 Seedtaggers across 18 countries, raising €250M to revolutionize digital advertising.


The Client Success Manager Role

By providing exceptional service from a customer’s very first touch point through to activation and post-campaign analysis, Seedtag aims to provide a pain-free launch process, watchful stewardship, unparalleled insights during flight and a solutions-oriented analysis that optimises toward client KPIs and outcomes. With thorough measurement and reporting to demonstrate the power of our platform including custom recommendations on how a client’s strategy can evolve and improve, the Client Success Manager will become the trusted, consultative partner of brands and agencies looking to leverage cookie-less, privacy-first contextual solutions that drive measurable results.


Your Challenge

  • During campaigns, design strategies to provide “Next Best Action” for clients that leverage upselling strategy that can improve campaign performance - new products, channels, audience targeting, etc.
  • Initiate and execute client campaigns by agreed-upon timelines and budgets in partnership with the Ad Operations team.
  • Respond to client inquiries and coordinate internal responses on time.
  • Track pod retention rate, campaign success metrics (should aim for >90% KPI attainment), and incremental dollars.
  • Achieve Quarterly Incremental Revenue Goals for key accounts inside the book of responsibility.
  • Ensure clients receive regular campaign performance reports with detailed metrics and additional insights as per their preferences [e.g., weekly, monthly].
  • Monitor campaign performance regularly and make necessary adjustments in partnership with the Ad Operations team.
  • Keep clients informed of any changes or issues affecting their campaigns promptly and professionally.
  • Conduct post-campaign analysis within one week of campaign completion to identify areas for improvement.
  • Escalate unresolved issues to senior management or Adops as necessary, summarising the problem and attempted solutions.
  • Hold regular team meetings with necessary stakeholders outside to discuss client accounts, share updates, and collaborate on strategies.
  • Leverage internal tools [e.g., Salesforce, Slack, Jira, etc.] for efficient internal communication and task management.
  • Maintain a high customer satisfaction score.


What You’ll Need to Succeed

  • You have 3+ years of Media, Advertising or Technology experience in a sales, marketing or support role, including internships.
  • You understand key consumer trends with a focus on digital advertising, privacy and programmatic.
  • You have assisted in executing either direct-sold or programmatic advertising campaigns
  • You have basic knowledge of DSP and SSP platforms and partners such as DV360, The Trade Desk, LiveRamp, etc.
  • You are proficient in Excel and regularly analyze data to generate insights and applicable learnings.
  • You excel at building strong relationships with clients, with communication skills being one of your top attributes.
  • You have a proven track record of client retention and growth
  • You are proficient in English with excellent verbal and written communication skills.
  • You have strong relationships with key agencies and clients.
  • You are adaptive, organized, and analytical, regularly relying on your resourcefulness to arrive at solutions to ever-arising problems.


Why Join Seedtag?

Growth & Opportunity: A key moment to join with vast career development prospects.

Flexibility: At Seedtag, we trust you to balance work and life effortlessly with the option to work from home, the office, or even the beach in our hybrid mode.

Learning & Development: Online courses in ODILO, and optional English or Spanish group classes.

Inclusive Culture: We foster a supportive environment that values personal growth.

Fun & Connection: Participate in team activities, company offsites, and more!


Ready to join the Seedtag adventure?Send us your CV and let’s grow together!


At Seedtag, we’re committed to creating an inclusive environment where everyone can thrive. We welcome diverse perspectives as they fuel our innovation and growth. Please let us know if you require accommodations during the hiring process and we’ll ensure a positive and accessible experience.

National AI Awards 2025

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

AI Jobs UK 2025: 50 Companies Hiring Now

Bookmark this guide – we refresh it every quarter so you always know who’s really scaling their artificial‑intelligence teams. Artificial intelligence hiring has roared back in 2025. The UK’s boosted National AI Strategy funding, record‑breaking private investment (£18.1 billion so far) & a fresh wave of generative‑AI product launches mean employers are jockeying for data scientists, ML engineers, MLOps specialists, AI product managers, prompt engineers & applied researchers. Below are 50 organisations that have advertised UK‑based AI vacancies in the past eight weeks or formally announced growth plans. They’re grouped into five easy‑scan categories so you can jump straight to the kind of employer – & culture – that suits you. For each company you’ll find: Main UK hub Example live or recent vacancy Why it’s worth a look (tech stack, culture, mission) Use the internal links to browse current vacancies on ArtificialIntelligenceJobs.co.uk – or set up a free job alert so fresh roles land in your inbox.

Return-to-Work Pathways: Relaunch Your AI Career with Returnships, Flexible & Hybrid Roles

Stepping back into the workplace after a career break can feel like embarking on a whole new journey—especially in a cutting-edge field such as artificial intelligence (AI). For parents and carers, the challenge isn’t just refreshing your technical know-how but also securing a role that respects your family commitments. Fortunately, the UK’s tech sector now boasts a wealth of return-to-work programmes—from formal returnships to flexible and hybrid opportunities. These pathways are designed to bridge the gap, equipping you with refreshed skills, confidence and a supportive network. In this comprehensive guide, you’ll discover how to: Understand the booming demand for AI talent in the UK Leverage transferable skills honed during your break Overcome common re-entry challenges Build your AI skillset with targeted training Tap into returnship and re-entry programmes Find flexible, hybrid and full-time AI roles that suit your lifestyle Balance professional growth with caring responsibilities Master applications, interviews and networking Whether you’re returning after maternity leave, eldercare duties or another life chapter, this article will equip you with practical steps, resources and insider tips.

LinkedIn Profile Checklist for AI Jobs: 10 Tweaks That Triple Recruiter Views

In today’s fiercely competitive AI job market, simply having a LinkedIn profile isn’t enough. Recruiters and hiring managers routinely scout for top talent in machine learning, data science, natural language processing, computer vision and beyond—sometimes before roles are even posted. With hundreds of applicants vying for each role, you need a profile that’s optimised for search, speaks directly to AI-specific skills, and showcases measurable impact. By following this step-by-step LinkedIn for AI jobs checklist, you’ll make ten strategic tweaks that can triple recruiter views and position you as a leading AI professional. Whether you’re a fresh graduate aiming for your first AI position or a seasoned expert targeting a senior role, these actionable changes will ensure your profile stands out in feeds, search results and recruiter queues. Let’s dive in.