Client Delivery Manager

Job Description

Life as a Client Delivery Manager at Blend

As a Delivery Manager at Blend you will be responsible for the successful delivery of projects, ensuring we deliver value for our clients every time. You will work closely with our technical teams to ensure projects deliver the desired results for our clients. You will work closely with our clients, understanding what value means to them and their business, bringing them on every step of the data journey and building strong working relationships with them.

We are looking for someone who is passionate about delivering value for clients through data analytics. You should be a competent analytical translator with broad and generalist knowledge of analytics and the project lifecycle with the ability to quickly understand the context, communicate complex concepts and adapt quickly to work across different sectors, clients techniques, tools and project teams. You should be an effective communicator, capable of adapting your communication style to suit the audience.

For this role you should have agile PM experience with knowledge and practical experience of the scrum ceremonies. We expect you to have excellent time management and organisation skills and be able to manage competing priorities across different projects and clients.

What can you expect from the role?

• Managing delivery across multiple projects, clients and capability areas (data science, BI, data engineering, data strategy), accountable for delivering on time and on budget.
• Identifying blockers, supporting resolution and escalating where necessary.
• Focusing the technical project team on the priorities to ensure value creation for clients.
• Building strong working relationships with our clients and technical teams.
• Preparing and presenting presentations regularly to senior client stakeholders.
• Contributing to proposal submissions, business development initiatives and road-mapping of analytical projects and consultancy.
• Supporting the development of the delivery team and delivery team initiatives within Blend.

Qualifications

What you need to have?

• Agile delivery and project governance experience within a commercial setting and familiarity with Scrum ceremonies.
• Ability to lead project planning and re-planning with input from the technical teams and maintain delivery momentum.
• Experience in leading delivery for multiple projects end-to-end and flexibility in approach.
• Commercial awareness and excellent stakeholder managements skills with demonstrable experience in driving business value.
• Understanding of the analytics project lifecycle and experience delivering data projects across data engineering, data science, business intelligence and data strategy.
• Excellent communication and presentation skills with practical experience as an analytical translator and presenting to senior stakeholders.
• Ability to manage time and competing priorities effectively.

Nice to have

• Relevant numerate degree (maths, economics, business etc.).
• Technical analytics background.
• Experience in a consultancy environment, in particular data consultancy and strategy, and across different sectors (e.g. manufacturing, energy, public sector, automotive and utilities industries).
• Familiarity with proposal submissions, business development initiatives and data strategy.

Additional Information

A diverse workforce is a strong workforce
To deliver growth at BLEND360 and for our clients, we have a responsibility and unique opportunity to positively impact the workforce. Diversity has played a critical role in our history, our growth, and continues to have a profound impact on our success. We are determined to have equality in the workplace, within our team and as an extension of our clients’ team.

This is not the work of the moment, this requires continued learning and purposeful actions. We are investing resources to understand and improve the sourcing, selection and retention of the talent we hire.