Chief Revenue Officer (CRO)

About Zeal

Zeal is addressing the critical challenge of untapped transactional data. At the moment, whenever a transaction is processed on a POS terminal (payment card machine), physical retailers have no idea who the paying customer is, unless they use a loyalty program. Think of when you go to a supermarket and you pay by card , unless you go to a supermarket that has a loyalty program and you get your loyalty card out, the POS terminal doesn't tell the retailer if you're a new or returning customer, demographics, gender, etc. Unlike e-ecommerce, in physical retail customer identification always had to be a separate step because the payment terminal is not built to self-identify the paying customer. Hence, a plethora of valuable data is lost or underutilized. With Zeal’s advanced Smart POS plugin, the company integrates with POS terminals globally to provide payment acquirers and ISVs with a unique differentiator for their POS terminals. The merchants of our partners benefit from world-class data, analytics & tools to predict consumer behavior using Artificial Intelligence, enabling merchants to unlock the full potential of transactional data.

Position Overview

As the CRO at Zeal, you will be responsible for overseeing all revenue generation processes within the company. This includes sales, business development, and partnerships. The CRO will work directly with the leadership team to shape Zeal’s revenue strategy, aiming to scale its innovative payment solutions and expand the company’s global market reach.

Key Responsibilities

• Revenue Strategy & Execution:
  • Develop and execute Zeal’s comprehensive revenue growth strategy aligned with its core mission of revolutionizing the retail and payments industry.
  • Oversee all sales and partnerships functions to drive business growth, ensuring alignment between teams.
  • Identify and implement new revenue channels, including through product innovations, strategic partnerships, and market expansions.
• Sales Leadership:
  • Lead and scale Zeal’s global sales team, ensuring the team is equipped to meet ambitious revenue targets.
  • Implement data-driven sales processes and metrics to enhance performance and accountability.
  • Drive sales team efforts to penetrate target markets, including POS manufacturers, payment service providers (PSPs), and FMCGs.
• Partnership Development:
  • Develop high-value partnerships with key stakeholders such as payment acquirers, POS manufacturers, ISVs, and retailers, leveraging Zeal’s innovative smart POS plugin technology.
  • Forge relationships with industry leaders (Visa, Mastercard) to unlock additional revenue streams and global market opportunities.
• Go-To-Market (GTM) Strategies:
  • Oversee the implementation of GTM strategies to drive customer acquisition and product adoption.
  • Coordinate with CMO on marketing campaigns aimed at enhancing Zeal’s brand presence globally, particularly in key sectors like retail, hospitality, and financial services.
• Customer Retention & Growth:
  • Drive initiatives to improve customer retention, leveraging Zeal’s value-added services (VAS) and AI-driven insights.
  • Develop customer success frameworks to ensure clients derive maximum value from Zeal’s solutions, fostering long-term partnerships and increasing lifetime value.
• Data-Driven Decision Making:
  • Utilize Zeal’s advanced transactional and predictive analytics to create tailored solutions for retailers, enhancing their customer engagement and revenue generation.
  • Lead market research efforts to identify trends, customer behaviors, and new market opportunities.
• Cross-Functional Collaboration:
  • Collaborate with product and technology teams to align product development with market demands, ensuring product offerings meet client needs and remain competitive.
  • Partner with the CFO and finance team to ensure accurate revenue forecasting and financial planning.

Requirements

• Proven experience as a CRO, VP of Sales, or a senior executive leading revenue growth in technology or payment services.
• Deep understanding of the payment and fintech ecosystems, particularly in retail POS solutions.
• Demonstrated success in building and leading high-performing sales and coordinating with marketing teams.
• Experience developing and executing global go-to-market strategies and driving B2B and B2C sales growth.
• Strong analytical skills and proficiency in leveraging data and analytics to drive business decisions and optimize revenue operations.
• Excellent communication and negotiation skills, with the ability to foster long-term strategic partnerships.

What You’ll Love About Us

• Work from Anywhere:Enjoy the flexibility of remote work or join us in a hybrid setup. Your choice, your comfort.
• Flexibility & Trust:We believe in autonomy. Set your own schedule and work in the way that best suits you.
• Competitive Compensation:We value your talent and offer packages that reflect it.
• Collaborative Culture:Join a team where trust, transparency, and continuous learning are at the heart of everything we do.
• Make an Impact:Have ideas to make things better? Awesome. We’re all ears and ready to innovate.

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