Jobs

Chief Digital Nursing Officer, WRH


Job details
  • Worcestershire Acute Hospitals NHS Trust
  • Worcester
  • 6 days ago

Job summary

We are looking for an experienced clinical digital nursing/midwifery/AHP leader who is passionate to lead on new ways of working using digital and IT to transform patient care. The role will ensure new and existing digital solutions have a high degree of staff engagement ensuring acceptance and adoption across all health care practitioners.

The postholder will provide sound clinical advice and guidance working with Clinical leaders to ensure we optimise care delivery models through digital transformation. The role will ensure that through the achievement of successful digital deployments benefits for care are established and promoted. This requires the individual to have drive and passion to create a digitally driven information culture and act as an ambassador of change and continuous quality improvement across the organisation. You will need significant clinical, medical, digital and change management experience.

The CNIO will manage the Clinical Transformation team across a wide range of digital programmes including our Electronic Patient Records programme. Clinical Transformation team will be responsible for gathering user requirements, solution defining and supporting the embedding of the solution on deployment.

The CNIO will be professionally accountable to the Chief Nursing Officer. They will also provide guidance and offer direction for strategic clinical digital solutions to the Trust Board. They will jointly report to CNO and Chief Clinical Engagement Officer.

Main duties of the job

Take responsibility and accountability alongside the CCIO for the strategic clinical direction of digital health Informatics and technology design, implementation, and delivery within the Trust.

Advise the Chief Nurse, CCIO, the senior leadership team and executive team on implications of national and local system wide policy/strategy development from a clinical digital perspective.

Provide leadership, guidance, and exercise judgement in supporting staff to obtain co-operation from a range of clinicians, administrators, members of internal development team(s), users digital professionals whether through one-to-one communication, in large audiences across all levels of seniority within the clinical community.

Be the Senior Clinical Nurse/ Midwife /Allied Health Professional leader responsible for transformationand cultural change to support the safe and efficient design, implementation, and use of digital solutions to deliver improvements in the quality and outcomes of patient care.

Provide a strong Nurse/ Midwife /Allied Health Professional voice and vision using advanced communication methods to ensure best and safest possible digital healthcare systems are delivered.

Understand emerging trends and promote innovation in Nurse/ Midwife/ Allied Health Professional practice within the Trust using new technology , Artificial intelligence.

Celebrate good practice and seek opportunities to endorse best practice through conferences, presentations, and peer review.

About us

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is nearly 6,800 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Our objectives are simple:

Best services for local peopleBest experience of care and best outcomes for our patientsBest use of resourcesBest people

Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

Job description

Job responsibilities

Improving Diversity and Inclusive Recruitment:

As part of the Trust's aim to improve diversity across theTrust, positive action is being taken and all applications for this post fromBAME, Disabled and LGBT+ candidates can request to be considered under anexpanded Guaranteed Interview Scheme if they meet the minimum criteria asspecified in the person specification for this role.

Applicants will be prompted in the application form todeclare if they wish to be considered under this expanded Guaranteed InterviewScheme, and their response would be visible to the Shortlisting Panel.

If you have any queries about expanded Guaranteed InterviewScheme, please contact Rob Saunders (HR Manager - Recruitment) in confidencevia email

The post will be responsible for leading the Senior Digital Nurses, Change and Benefits lead providing clinical leadership to the wider multi-disciplinary Digital Programme team.

Working alongside system suppliers and clinical configuration analysts to ensure clinical needs are understood and reflected in the Digital Programme deployment.

The role will work alongside the clinical leads to support staff to receive training in using information technology and will evidence the progress of the programme within the clinical area through the provision of regular reports to the Digital Steering Group.

The post holder will manage and be accountable for the Senior Digital Nurses, Change and Benefits lead, and Clinical Digital Team.

Responsible for budget management efficiencies and identifying benefits of both quantifiable and qualitative in respect of transformation aligned to the digital programme.

The below individual responsibilities are integral to ensuring that excellent communication and collaboration with clinical staff, patients and patient representatives across the Trust is achieved. In so doing, striving for excellence in the care and treatment for patients and their carers.

Take responsibility and accountability alongside the CCIO for the strategic clinical direction of digital health Informatics and technology design, implementation, and delivery within the Trust.

Advise the Chief Nurse, CCIO, the senior leadership team and executive team on implications of national and local system wide policy/strategy development from a clinical digital perspective.

Provide leadership, guidance, and exercise judgement in supporting staff to obtain co-operation from a range of clinicians, administrators, members of internal development team(s), users digital professionals whether through one-to-one communication, in large audiences across all levels of seniority within the clinical community.

Be the Senior Clinical Nurse/ Midwife /Allied Health Professional leader responsible for transformationand cultural change to support the safe and efficient design, implementation, and use of digital solutions to deliver improvements in the quality and outcomes of patient care.

Provide a strong Nurse/ Midwife /Allied Health Professional voice and vision using advanced communication methods to ensure the best and safest possible digital healthcare systems are delivered.

Understand emerging trends and promote innovation in Nurse/ Midwife/ Allied Health Professional practice within the Trust using new technology , Artificial intelligence.

Celebrate good practice and seek opportunities to endorse best practice through conferences, presentations, and peer review.

Lead and/or collaborate in Regional and National forums and networks , Regional CNIO Network, National Digital Discussion Group, HIMSS UK Committee.

Lead and/or collaborate in ICB/ICS Regional Digital Programmes. , ICS Digital Clinical Leaders Forum.

Keep abreast of developments and advise the Chief Nurse in the communication and delivery of national digital guidance through rapid interpretation, assessment of gap analysis and action planning for implementation , what good looks like.

Be responsible for leading and supporting the delivery of a range of innovative digital and information strategies to enable achievement of the Trusts vision within the Patient First programme.

Be responsible for assessing and managing clinical risk and ensure that all new systems have had a digital clinical safety case completed prior to implementation within the clinical setting.

Lead on shaping new Nurse/ Midwife/ Allied Health Professional models for patient care that fully integrate the use of the digital health record and leads to more efficient, safer, and high-quality services.

Lead the Nurse/ Midwife/ Allied Health Professional development of electronic health records in the Trust and local health economy, ensuring full functionality of systems in place are utilised.

Maintain own professional development through attendance at digital network meetings, Digital Summer School, and NHS Digital courses.

Co-ordinate the cross-site development of digital clinical systems of work in line with clinical requirements and priorities.

Have an ongoing oversight of the clinical challenges for patients, staff and the Trust ensuring timely communication and reporting to appropriate associated steering groups and committees.

Be able to show empathy and understanding where and when clinical teams are highly sensitive to clinical change and ensure that reassurance and motivation to participate and continue with the programme of change is given.

Provide highly specialised clinical advice to inform the development and roll out of the EPR which contributes to the effective and responsive diagnosis and treatment of patients across the Trusts clinical services.

Ensure project teams can take-on and complete delegated tasks, ensuring timely effective project administration, co-ordination, communication control.

Oversee contacts with wards and clinical departments, system suppliers and wider digital programme team.

Required to provide and receive highly complex, potentially sensitive, or contentious information with/from clinical areas and the digital team where barriers of understanding may exist.

Lead on the identified clinical requirements and ensure these are achievable, identifying any resource issues, risks or constraints that could restrict progress or reduce effectiveness in the clinical area.

Produce and report to the Digital Steering Group on project documentation to accepted Trust wide standards to control the development or implementation of any new system or service.

Have oversight and accountability in the management of a range of Projects for the Digital Programme and DCR developments, either independently or in conjunction with system suppliers' Project Managers, Clinical leads, and appropriate Divisional leads.

Monitoring of delegated project tasks and resources throughout project lifecycle through use of Quality Improvement Methodology.

Take responsibility for progress and request the use of resources as required, initiating corrective action as necessary (within agreed delegated boundaries).

Monitor progress and provide verbal or written reports through the digital programme governance structure as well as immediate line manager identifying all progress in relation to project plans and communicating any known problems or issues that are liable to have an impact on the department, ward or location.

Working alongside the Programme Director - DCR to ensure appropriate testing and audit strategies are in place for new or existing products at any point in their life cycle.

Working alongside the Programme Director - DCR to manage and report on user-led testing programmes so that accurate test data is available to judge a products fitness for clinical purpose, its readiness for use and evaluated outcomes.

Ensure all testing programmes have clinical engagement and this is evaluated and reported.

Ensure that patient safety at the center of all digital programs and that any risk for fail is clearly documented and tracked.

Lead the active involvement strategies within the project design for involvement of clinical staff in redesign of systems and any decision regarding implementation of information systems in clinical area.

Lead the active involvement of patients, patient representative, and patient public forum members in formal risk assessments to ensure the new way of working is suitable for them and their needs.

Lead specific change management initiatives across clinical areas for Nurse/ Midwife /Allied Health Professional encouraging user ownership of the project and ensuring that effective project communications are maintained.

Initiate and participate in the generation and introduction of formal change controls.

Contribute and actively participate in the Digital Design Authority, Change Advisory Board and other wider governance mechanisms and Committees covering - Senior Nursing and Midwifery, Group Clinical Governance Group and Trust Management Executive.

A full detailed job description and person specification is attached in the supporting information section.

Person Specification

Qualifications

Essential

Registered Nurse/ Midwife/AHP with professional registration with the NMC Extensive Clinical experience at a senior Level leadership role Masters Level Education or equivalent experience Clinical safety officer trained (or willing to undertake)

Personal qualities

Essential

Flexibility in working patterns to meet the needs of the service, may include evenings and weekends at time of new system implementation. Ability to travel to other locations as required. Passionate about digital technology as a tool to drive up clinical quality of care and support of Nursing, Midwifery and AHP professional practice Resilient as occasional exposure to highly emotional circumstances and confrontational interactions with staff, confident and self-motivated with ability to work unsupervised and manage deadlines. Ability to plan, organise and deliver complex presentations to a multiprofessional audience Demonstrate a transformational and coaching leadership style with a culture of inclusivity, diversity, and equality.

Experience

Essential

Clinical experience within a Senior Level leadership role. Expert clinical knowledge and skills in clinical informatics to ensure successful implementation of technology that benefits patients care and achieves expected outcomes Experience of planning and delivering a broad range of complex programmes which impact across a large multi-site organisation Understanding the requirements of an information culture and an interest in emerging technologies, clinical information systems, outcomes and measures to improve patient safety and quality of care Experience of planning and managing change across teams/services in a multi-professional environment. Ability to identify and articulate benefits of digital enabled change and drive through these benefits through to fruition Significant experience in delivering continuous improvement ensuring consistent high standards of clinical quality and safety Proven ability to engage effectively with service users and carers and other key stakeholders within and outside the organisation and in a multiprofessional environment. Experience of dealing with significant clinical risk management issues. Ability to gain exemplar clinical credibility with and influence fellow clinicians, managers and speciality leads including influencing clinical changes where appropriate Ability to make judgement on clinical and professional standards Demonstrates ability to interpret and analyse data and adapt national and local policy from several sources into Trust standards Experience of managing high performing multi-professional teams evidenced by improvement. improved recruitment / retention / staff morale/ clinical outcomes

Special Aptitudes/Abilities

Essential

Experience of working and influencing at a senior clinical expert level, managing and leading a team/service and acting as an interface between clinical, managerial, operational, executive and digital colleagues. Ability to work strategically and autonomously providing vision and leadership across disciplines and divisions. Analytical and problem-solving skills. Advanced keyboard skills. Able to concentrate for long periods of time on a frequent basis. Strong organisation skills able to organise own workload and take responsibility for clinical decisions, actions and systems across the Digital clinical portfolio within the Trust. Proficient in leading significant change, delivering timely and sustained quality improvements within an Acute setting. Initiate and lead nursing/midwifery/AHP research and promote and evaluate the application into digital clinical practice and digital patient safety. High level analytical skills and the ability to draw qualitative and quantitative data from a wide range of sources and draw appropriate conclusions, and present them in a clear concise manner. Highly developed interpersonal and communication skills to interpret and delver highly complex and highly contentious information to multi professional stakeholders who may have extremely strong opposing views on implementation of some digital systems. Highly effective communication skills, able to communicate verbally and written to large groups of staff, patients and relatives, including situations of conflict and distress, ensuring that communication is tailored to the person being addressed. Maintain clinical knowledge and skills for professional registration and revalidation.

Improving Diversity and Inclusive Recruitment

Essential

As part of the Trust's aim to improve diversity across the Trust, positive action is being taken and all applications for this post from BAME, Disabled and LGBT+ candidates can request to be considered under an expanded Guaranteed Interview Scheme if they meet the minimum criteria as specified in the person specification for this role. Here you can declare if you wish to be considered under this expanded Guaranteed Interview Scheme and this response would be visible to the Shortlisting Panel.

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