Business Support Assistant

Fixed Term until 31.03.2026

This post is a key function within the Community Learning Service part of Middlesbrough Council.

The post holder will provide administrative support to the service.

The successful applicant will:

Undertake a variety of administrative duties which include reception duties, dealing with internal and external customers, managing course bookings and all other associated tasks.

Provide support to the MIS Officer (Data related tasks).

Assist the Exam Officer with exam related administrative tasks.

Take responsibility to report and record Health and Safety issues/Safeguarding incidents.

Work with a diverse range of learners from various background including those with ESOL needs.

This is an exciting opportunity to join our Business Support team.

This is a rewarding role working as part of a friendly team in a busy environment. The main focus is to provide support both internal and external customers, offering information, advice and guidance and carrying out all other administrative duties in accordance with the MBC Values.

This role also provides the opportunity to develop new skills and gain further qualifications.

Please note this post is subject to a Baseline Personnel Security Standard Check, which includes a Verification of Criminal Record check (unspent convictions only).

AI Guidance for Applicants

Applicants must ensure that anything submitted must be factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst candidates can make use of AI, they must do it truthfully. Where possible experience stated within the supporting statement should also be visible in the work history part of the application.

Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to experience.