Business Mobilisation Senior Lead

dunnhumbyis the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission:to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumbyemploys nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

We're looking for a talented Business Mobilisation Senior Leadto support the end-to-end set-up of new or large-scale (multi-product) media or CE business partnership that dunnhumby win within assigned regions, ensuring a successful mobilisation and business set-up. The role will support the Business Mobilisation Manager and own individual project element. You will work directly with the dh client team where new business engagements are won, and the deployment PMO, providing strategic and practical expertise to mobilise the client engagement based on the agreed partnership requirements, creating and delivering a workplan of activities that encompass all the necessary business operations required to enable the successful launch of a retail media business. It will also provide critical oversight on the selection and set-up of relevant third-party media execution partners.

Key Responsibilties

• Support in delivering the end-to-end set-up of new or large-scale media or CE business partnerships that dunnhumby win within assigned regions
• Own the delivery of individual mobilisation elements, for example running an RFP to find a store partner
• Complete a thorough handover from the Media & CE Consulting team that supported the sale including the creation/ updating of a stakeholder map for the business mobilisation
• Design an effective operating model and team structure for the new media business, in consultation with the Media & CE Consulting team
• Support non-technical workstreams post contract and ensure delivery of plan against agreed timelines working with cross-functional teams
• Carry out assigned actions from the project plan including: Adapt Advertiser Value Proposition material from CPG team; Advise client team on pricing and commercial packages; Consult with legal on advertiser T&Cs; Coordinate with marketing regarding launch and event material; Amend standard end-to-end delivery processes to the client-specific set up for successful campaign delivery
• Ensure an effective onboarding of and handover to the new dh team that will be required to deliver the engagement, through working with Media Client Services and Media & CE Consulting. Onboarding & handover will cover media client services and client lead roles (as required depending on specific market requirements)
• Offer post sales support and oversight to client teams and client service teams for a jointly agreed timeframe.
• Lead and prepare content for all client-facing engagement workshops relating to Business set-up
• Support with selecting relevant third-party media execution partners (eg Printers, installers, Digital services providers etc) and support mobilisation of any RFP/procurement process
• Support with driving innovation and efficiency in how dunnhumby mobilise retail media business operations globally through defining and driving best practice, sharing learnings and building agreed changes into the standard process, playbooks and project plan
• Contribute towards creating a great media & CE solutions team, keeping connected and aligned with the rest of the global Media & CE solutions team
• Maintain all required skills & complete necessary training and act in line with our values and Code of Business

What we expect from you

• Experience of working in similar global/ regional roles for global organisations
• Knowledge of the grocery retail sector
• Good understanding of dunnhumby media products/channels
• Bachelor's degree or equivalent in a relevant subject
• Media industry experience ideally within a retail media owner or client-side within commercial, operational or campaign management focused areas

What you can expect from us

We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact to discuss how we can meet your needs.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found(here)