Analytics Manager

Our StoryHello there. We’re Zopa.We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at ! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife We are looking for a manager with expertise in data manipulation and MI monitoring to join the growing team responsible for developing lending strategies across all our award-winning lending products. This includes Personal Loans, Credit Cards, Auto Finance and Point of Sale lending, with over £2 billion of lending balances and large growth expected over the next few years. At Zopa we are passionate about using data to drive decision making, improve strategies and maintain good customer outcomes. Your role will involve collaborative working with a range of stakeholders, data engineers and analysts to manipulate data, create efficient monitoring, and drive strategic long-term solutions. You will lead a growing team of analysts at Zopa who all will play a key role in building a robust and scalable centre of excellence which is closely aligned across our award-winning products.

A day in the life...

Utilising the freedom to build, optimise and innovate processes, setting the standard for MI and data manipulation across the company. Owning the roadmap for our analytics platform, figuring out what tools we should be using and designing new ways of exposing data to stakeholders. Designing, delivering and owning best-in-class controls, reporting and monitoring infrastructure. Collaborating with our data and modelling teams to build innovative data applications that leverage statistical and machine learning techniques to provide direct insights to the end user. Managing stakeholder needs and expectations, delivering value-add developments whilst making prioritisation decisions.  Working with some of the best tech in the industry such as powerful python instances for data analysis, dbt for data pipelines and Redshift for data warehousing. Identifying opportunities to optimise and improve existing processes, whilst feeling empowered to think outside the box and devise creative, innovative solutions to problems.  Utilising MI to identify trends and generate insight.  Working closely with the wider lending team to identify business problems, then design data, analytical and reporting solutions. Managing and developing a growing team of analysts.

About you...

You have a strong ability in SQL and experience using programming languages such as Python.  You have strong experience in using Tableau or other BI tools, Looker, Power BI.  You have hands-on experience in manipulating large datasets and MI creation.  You have experience in leading and managing a teams of analysts. You have good attention to detail and feel comfortable going through complicated data structures ensuring the generated results are accurate.  You can spot opportunities for improvement and drive a project through from start to finish with strong time management.  You are a doer; you love delivering tools and initiatives to add value to the company and support your team.  You don’t settle for the status quo and enjoy implementing new, better analytical practices both within your team and across the wider data community. You're a strong conceptual thinker and can draw insights from data and turn them into actionable recommendations.  You have excellent oral and written communication skills, with the ability to translate insight into a coherent story that drives action.  Working in a “customer first” business motivates you. 

#LI-OH1Flexible working? Yes please!At Zopa we value flexible ways of working. We understand the benefits of face-to-face collaboration and the importance of a good work-life balance. Our teams work in a hybrid manner, from our vibrant UK offices and the comfort of their own homes, at a frequency that suits the team and the work they do.Not only that – you'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.*Subject to having the right to work in the country of choiceDiversity StatementZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.