Latest Customer Experience Jobs

Senior Full Stack Software Engineer

This role involves leading the architecture and development of full-stack platforms that translate complex data science and AI insights into scalable, production-grade software solutions. The engineer will work closely with data scientists and product teams to design robust systems, mentor junior developers, and ensure high code quality across both frontend and backend. The position emphasizes technical ownership, innovation within regulated environments, and delivering impactful AI applications for financial and professional services clients.

Faculty AI London, United Kingdom

Hybrid Permanent Clearance Required

Principal Data Scientist

Leads high-impact, technically complex AI projects for financial services clients, focusing on generative AI and advanced machine learning. Develops shared frameworks, mentors data science teams, and drives technical excellence across the organisation. Engages in thought leadership and shapes strategic client solutions through innovation in regulated environments.

Faculty AI London, United Kingdom

Hybrid Permanent

Maintenance Technician - McKesson

As a Maintenance Technician, you will be responsible for performing reactive and planned maintenance on advanced automated equipment at Ocado's Customer Fulfilment Centre. Your daily tasks will include troubleshooting, repairing, and maintaining electrical and mechanical systems, as well as collaborating with other technicians to improve machine reliability and minimize downtime.

Ocado United Kingdom

On-site Permanent

Financial Accountant - International Consolidation, Reporting and Intercompany

About UsWe are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics, AI, and IoT within our advanced CFCs. We've mastered the single pick, transforming online delivery for our global partners....

Ocado United Kingdom

Customer Success Manager - Spanish + Italian Speaking

As a Customer Success Manager, you will focus on building strong relationships with Spanish and Italian-speaking clients, ensuring they derive maximum value from Synthesia’s AI video platform. You will work closely with the sales team to create a seamless onboarding experience and drive client retention and growth through regular check-ins and strategic engagement.

Synthesia London, United Kingdom

Remote Permanent

Senior Manager, Market & Customer Intelligence

This role involves leading and scaling a high-impact intelligence program across Medtronic EurAsia, transforming market and customer insights into actionable intelligence. Responsibilities include driving the rollout of intelligence cycles, integrating data from multiple sources, and ensuring high-quality standards and stakeholder engagement.

Medtronic £84,800 – £127,200 pa

Remote Permanent

Senior Manager, Market & Customer Intelligence

This role involves leading and scaling a market and customer intelligence program across Medtronic EurAsia, transforming insights into actionable intelligence, and embedding a unified capability across countries and functions. The position requires significant experience in strategy, intelligence, and AI-driven analytics, with a focus on driving adoption and continuous improvement.

Medtronic €104,080 – €156,120 pa

Remote Permanent

Lead Software Engineer

This role involves leading the development of embedded firmware and algorithms for touch sensing products. Responsibilities include defining software architecture, managing project delivery, mentoring engineers, and collaborating with multidisciplinary teams. The position requires strong technical skills in embedded C, debugging, and algorithm development, with a focus on delivering high-quality solutions.

Spectrum IT Recruitment Fareham, United Kingdom £75,000 – £80,000 pa

On-site Permanent

AI Strategist, Generative AI Innovation Center

Amazon Web Services (AWS) is looking for experienced and motivated business-oriented technologists who possess a unique balance of business knowledge, effective interpersonal skills, and some technological depth in the following areas: analytics/big data, machine learning and generative artificial intelligence. This...

Amazon London, United Kingdom

Permanent

Product Manager

The Product Manager will lead the development of data-driven, customer-centric products for Tesco, owning the end-to-end product lifecycle from research to delivery. You will collaborate with data science, engineering, and analytics teams to deliver scalable solutions and align product outcomes with customer and commercial needs.

dunnhumby London, United Kingdom

Hybrid Contract

Lead Engineer - Full Stack

As a Lead Engineer on the Application Platform Team, you will guide the development of a modern, unified intelligence layer for AI and real-time data. You will work closely with platform, product, and data teams to deliver scalable, production-ready solutions while fostering a collaborative, high-performing engineering environment.

dunnhumby Manchester, United Kingdom

Hybrid Permanent

Senior Solutions Architect, Solutions Architecture, UK

This role involves working closely with AWS customers in the Travel and Hospitality sector to understand their business challenges and design tailored cloud solutions using AWS technologies. The Senior Solutions Architect leads technical engagements, delivers workshops, and advises on architecture strategies involving AI, data analytics, and cloud innovation. They act as a trusted advisor, bridging technical expertise with business outcomes while advocating for customer needs internally.

Amazon London, United Kingdom

Hybrid Permanent

Forward Deployed Engineer - Emerging Enterprise & DNB

This role involves working on short to medium-term customer engagements to solve big data challenges using the Databricks platform. The engineer will design and implement data engineering and data science solutions, integrate with client systems, provide technical training, and support the deployment of data and AI applications. Collaboration with cross-functional teams and providing feedback to product development are key aspects of the role.

Databricks London, United Kingdom

Hybrid Permanent

Product Lead / Manager - AI

My market leading Client is urgently recruiting for a commercially focused Product Lead / Manager, ideally with experience of Artificial Intelligence to drive the success of their products. This role will play a critical part in ensuring their products meet...

Red King Resourcing West End, London, WC2H 9QB, United Kingdom £600 – £700 pd

QA Lead Analyst

This role involves leading the development of a modern QA function for a healthtech software platform, with a focus on building test automation frameworks, implementing AI-driven testing tools, and establishing quality standards across the development lifecycle. The candidate will mentor engineers, define test strategy, and work closely with engineering and product teams to improve release quality and defect prevention. A strong emphasis is placed on innovation through automation and AI integration in testing processes.

Bristow Holland Ltd London, United Kingdom £60,000 pa

Hybrid Permanent