Latest Customer Experience Jobs

Lead AI Engineer

Our client is building the most advanced AI platform in their market. They help their clients serve customers with unmatched speed and accuracy.They’ve invested heavily into building the ML stack, partnered with leading universities, and trained models on millions of...

Exposed Solutions Fitzrovia, W1T 5EE, United Kingdom

Remote

Software Engineer (SC Cleared)

You will develop user-facing applications, APIs, and backend services using Python, FastAPI, and React. Your work will focus on integrating AI and data-driven capabilities in a cloud-native environment, contributing to scalable and innovative solutions within an AI Lab-style team.

Experis Cheltenham, Gloucestershire, United Kingdom £520 – £580 pd

On-site Contract Clearance Required

Senior User Researcher

Why Faculty?We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to transform their performance through human-centric AI. You can read about...

Faculty AI London, United Kingdom

Hybrid Permanent Clearance Required

Business Technology Analyst

As a Business Technology Analyst, you will join the IT support team to ensure employees have the necessary technology to succeed. You will handle IT-related queries, resolve technical issues, onboard new employees, and collaborate on strategic IT projects, all while maintaining high standards of technical excellence and innovation.

Faculty AI London, United Kingdom

On-site Permanent

Senior Data Scientist

As a Senior Data Scientist, you will lead high-impact AI projects, define data science approaches, design robust software architectures, mentor junior colleagues, and build deep client relationships. You will work on-site with Defence clients 2-4 days per week, with flexibility to work remotely or from the London office otherwise.

Faculty AI London, United Kingdom

Remote Permanent Flexible Clearance Required

Senior Machine Learning Engineer

As a Senior Machine Learning Engineer, you will lead the development and deployment of cutting-edge AI systems for diverse clients, focusing on high-impact ML systems, production-grade software, and scalable infrastructure. You will collaborate with cross-functional teams, mentor junior engineers, and act as a trusted technical advisor to clients.

Faculty AI London, United Kingdom

Hybrid Permanent Flexible Clearance Required

Machine Learning Engineer

As a Machine Learning Engineer, you will work on delivering bespoke AI solutions for diverse clients, focusing on scalable software architecture and best practices. You will collaborate with cross-functional teams to ensure the technical feasibility and timely delivery of high-quality ML systems, and act as a technical advisor to clients and partners.

Faculty AI London, United Kingdom

Hybrid Permanent Flexible Clearance Required

Staff Product Designer

As a Staff Product Designer for Faculty AI's Frontier platform, you will lead the design of an AI-native Decision Intelligence system, focusing on complex simulations and human-AI collaboration. Your role involves establishing design coherence, defining interaction models, and pioneering new design patterns to create adaptive interfaces that go beyond static screens.

Faculty AI London, United Kingdom

On-site Permanent

Principal Research Scientist - AI Safety

The Principal Research Scientist for AI Safety will lead Faculty's research team, focusing on large language models and safety-critical AI systems. Responsibilities include setting the research agenda, overseeing projects, publishing findings, and mentoring a growing team. The role involves collaborating on high-risk evaluations and positioning Faculty as a thought leader in AI safety.

Faculty AI London, United Kingdom

Hybrid Permanent Clearance Required

Senior Manager

As a Senior Manager in the Public Services team, you will lead complex AI projects for government clients, manage portfolios across multiple departments, and mentor team members. The role involves strategic proposal development, client relationship building, and advising on AI strategy and implementation.

Faculty AI London, United Kingdom

Hybrid Permanent Clearance Required

Full Stack Software Engineer

As a Full Stack Software Engineer, you will work in cross-functional teams to build and scale AI-powered systems for global clients. Your responsibilities include developing reliable and scalable frontend and backend architectures, building data pipelines, and providing technical expertise to customers. This role offers the opportunity to take ownership of the entire stack and drive real-world transformation through sophisticated machine learning solutions.

Faculty AI London, United Kingdom

Hybrid Permanent Clearance Required

Senior Manager (National Security)

As a Senior Manager in the National Security and Safety team, you will lead the delivery of complex AI and data science projects for critical government partners. You will build influential networks, solve safety challenges, and mentor multidisciplinary teams to ensure long-term value in a fast-evolving national security landscape.

Faculty AI London, United Kingdom

On-site Permanent Clearance Required

Senior Machine Learning Engineer

This role involves leading the design and deployment of production-grade machine learning systems for high-impact clients, particularly in the defence sector. The engineer will work on full lifecycle ML development, from architectural decisions to scalable infrastructure, while mentoring junior staff and shaping engineering standards. Collaboration with cross-functional teams and direct client engagement are central to the role.

Faculty AI London, United Kingdom

Remote Permanent Flexible Clearance Required

Senior Data Scientist

As a Senior Data Scientist at Faculty AI, you will lead high-impact AI projects, define data science approaches, and mentor junior colleagues. You will work closely with major pharma firms and academic research centers to develop AI solutions that optimize the research and commercialization of life-changing therapies, ensuring high-quality delivery and building strong client relationships.

Faculty AI London, United Kingdom

Hybrid Permanent

Machine Learning Engineer

This role involves building and deploying production-grade machine learning systems for high-impact clients, particularly in the defence sector. You'll work across the full ML lifecycle, from scoping and design to implementation, ensuring scalable, ethical AI solutions are delivered with technical excellence. Collaboration with cross-functional teams and direct client engagement are key aspects of the position.

Faculty AI London, United Kingdom

Remote Permanent Flexible Clearance Required