Latest Customer Experience Jobs

Strategic Delivery Lead, International Public Sector

The Strategic Delivery Lead for International Public Sector will lead complex AI deployments with global public sector institutions, working with senior stakeholders to translate institutional challenges into practical solutions. Responsibilities include partnership building, project management, risk mitigation, and cross-functional collaboration to ensure successful delivery and adoption of AI tools.

OpenAI London, United Kingdom

Hybrid Permanent

GRC Analyst

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.As AI continues to shape...

Synthesia London, United Kingdom

Remote Permanent

Product Manager, New Product Bet (Staff/Principal)

This role involves owning the multi-quarter strategy for a new product domain, defining success metrics, and driving a shared understanding across teams. The PM will work closely with customers to identify pain points and translate them into product direction, while balancing short-term delivery with long-term product health.

Synthesia London, United Kingdom

Hybrid Permanent

Genomic Data Scientist (we have office locations in Cambridge, Leeds & London)

This role involves conducting advanced genomic data analysis and interpretation within multidisciplinary teams, focusing on rare and complex diseases. The Genomic Data Scientist will develop and apply state-of-the-art computational methods to whole genome and multi-omics datasets, supporting research goals such as drug target identification, biomarker discovery, and patient stratification. Responsibilities include pipeline development, data harmonisation, custom analyses (e.g., GWAS, meta-analysis), and contributing to scientific publications using Genomics England’s national datasets.

Genomics England Canary Wharf, London, E14 5AB, United Kingdom £55,500 – £65,000 pa

Hybrid Permanent

Product Designer (Staff/Principal-level)

This role involves leading the design of Synthesia’s core video creation and editing experience, focusing on developing intuitive and powerful workflows for scripting, building, and publishing videos. The position requires significant experience in designing complex, high-usage product surfaces, strong interaction design skills, and the ability to operate in ambiguous problem spaces.

Synthesia London, United Kingdom

On-site Permanent

Sr. Program Manager, Engineering - Supporting Asset Platform

As a Senior Program Manager, you will lead the scheduling, scoping, and execution of large-scale engineering projects for the Asset Platform Group. You will work closely with developers, product managers, and engineering managers to ensure timely delivery and effective collaboration across multiple global teams, focusing on the seamless management of customer assets and visibility into their attack surface.

CrowdStrike London, United Kingdom

Hybrid Permanent

System Architect - Robotaxi

The System Architect - Robotaxi role involves defining and translating the architecture for deploying Wayve AI Driver in robotaxi platforms. You will work closely with internal and external teams to ensure coherent integration, address deployment-specific requirements, and support the technical implementation and debugging of the system.

Wayve London, United Kingdom

On-site Permanent

Solutions Architect - NVIDIA Cloud Partners and Datacentre Infrastructure

The Solutions Architect role at NVIDIA involves designing and implementing advanced AI and HPC GPU infrastructure, focusing on datacentre power, cooling, and MEP requirements. You will collaborate with customers, sales teams, and engineering to ensure robust and scalable solutions, provide technical guidance, and shape future product strategy.

NVIDIA Reading, United Kingdom

On-site Permanent

Quality Management Lead

This role involves designing and implementing Wayve's Quality Management System (QMS) and Integrated Management System (IMS) to achieve ISO 9001 certification. The individual will establish scalable quality processes, governance frameworks, and operational controls, working cross-functionally with Product, Engineering, Safety, and Risk teams to embed quality into day-to-day operations as Wayve transitions to delivering safety-critical products to automotive OEMs.

Wayve London, United Kingdom

Hybrid Permanent

Product Designer, AI-Native Products (Senior/Staff-Level)

This role involves leading the design of AI-native product surfaces for Synthesia, focusing on creating engaging and natural conversational experiences, AI-driven workflows, and high-quality localisation processes. You will set design direction, influence product roadmaps, and work closely with Product and Engineering to define and achieve high standards in AI-native interactions.

Synthesia London, United Kingdom

Remote Permanent

Product Manager, Video Creation & Editing (Principal-level)

As a Principal-level Product Manager, you will lead the vision and strategy for Synthesia's video creation and editing platform, including the Editor, Player, and public APIs. You will focus on unifying creation workflows, enhancing user experience, and driving enterprise adoption through cross-functional collaboration and strategic product development.

Synthesia London, United Kingdom

Hybrid Permanent

Launch Coach

Multiverse is the upskilling platform for AI and Tech adoption.We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce.Our upskilling apprenticeships are designed for people of any age and career stage to build...

Multiverse London, United Kingdom

Hybrid Permanent

Product Marketing Manager, Release Marketing

This role involves owning the product release process, from planning to execution, ensuring smooth communication and coordination between Product, Marketing, and GTM teams. Responsibilities include centralizing the product roadmap, defining release readiness processes, and building scalable systems to enhance launch efficiency and impact.

Synthesia London, United Kingdom

Hybrid Permanent Part-time

Sr. Program Manager, Engineering - Supporting Asset Platform

As a Senior Program Manager, you will lead the scheduling, scoping, and execution of large-scale engineering projects for the Asset Platform Group. You will work closely with developers, product managers, and engineering managers to ensure timely delivery and effective collaboration across multiple global teams, focusing on platform capabilities that enhance the Falcon product and provide visibility into customer attack surfaces.

CrowdStrike

Hybrid Permanent

System Architect - Robotaxi

This role involves defining the system architecture for deploying Wayve AI Driver in robotaxi platforms, translating use cases into product and integration requirements, and working closely with internal and external partners to ensure a coherent and deployable system. The System Architect will also identify where deployment-specific requirements should influence Wayve’s product architecture and technical roadmap.

Wayve United Kingdom

Hybrid Permanent