Platform Support Engineer
PhysicsX Singapore
First technical responder for enterprise and internal platform users, owning issues from triage and first-pass investigation through resolution or escalation to Product, SRE, FDSE or Deployment Engineering. Debugs inside Kubernetes clusters using Linux, Helm, GitOps (Argo CD) and cloud fundamentals, with fixes delivered via reviewed pull requests. Also builds runbooks and shapes a newly forming support function across SaaS, VPC and air-gapped deployments.