Latest Customer Experience Jobs

AI Deployment Engineer - Startups

This role involves working closely with startups to optimize their AI systems and workflows, translating real-world usage into technical insights and improvements for OpenAI’s products. You will collaborate with the research and product teams to enhance model behavior and customer experience, while also building relationships within the startup ecosystem.

OpenAI London, United Kingdom

Hybrid Permanent

Senior Machine Learning Scientist

This role involves developing and deploying custom machine learning and LLM-powered systems for customer feedback analysis, including fine-tuning, retrieval, summarisation, and agentic workflows. The scientist will lead experimentation, evaluation, and productionisation of models while mentoring team members and integrating cutting-edge AI research into real-world applications.

Chattermill London, United Kingdom

Remote Permanent

Forward Deployed Software Engineer - London

About the teamOpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.About the RoleWe are looking for customer-focused software engineers to build effective...

OpenAI London, United Kingdom

Hybrid Permanent

Data Solutions Lead, Senior Manager, Data Collection Excellence

As a Data Solutions Lead Senior Manager you will oversee a diverse team of Data Collection owners across four sites in Europe. Your teams will be responsible for end to end execution of high impact data collections that drive improvement...

Amazon Cambridge, United Kingdom

Permanent

Business Support Specialist

Business Support SpecialistWho We AreOcado is a UK based company admitted to trading on the London Stock Exchange (Ticker OCDO). It comprises one of the world's largest dedicated online grocery retailers, operating its own grocery and general merchandise retail businesses...

Ocado United Kingdom

Maintenance Engineer

The Maintenance Engineer will provide first response to engineering faults, perform reactive and planned maintenance, and support continuous improvement projects in Ocado's state-of-the-art automated Customer Fulfillment Center (CFC). Responsibilities include troubleshooting MHE breakdowns, maintaining accurate records, and collaborating with other engineers to enhance machine reliability and operational efficiency.

Ocado United Kingdom

On-site Permanent

Lead Data & AI Analyst

This role involves leading data and AI initiatives to drive business performance, working closely with various teams to deliver insights and improve decision-making through analytics and emerging technologies. The Lead Data & AI Analyst will focus on developing reporting, dashboards, and performance insights while exploring AI applications to enhance efficiency and customer experience.

Zachary Daniels Recruitment Peterborough, Cambridgeshire, PE1 1XH, United Kingdom £50,000 – £60,000 pa

On-site Permanent

Data Scientist

As a Data Scientist, you will work on developing and deploying machine learning models to optimize business operations in the retail industry. You'll collaborate with engineers, experiment with innovative solutions, and communicate insights to non-technical stakeholders.

Pontoon London, City And County Of the City Of London, United Kingdom £550 – £850 pd

Hybrid Contract

Data Science Manager

The Data Science Manager will lead a team of Data Scientists, focusing on delivering measurable impact through advanced analytics and machine learning. Responsibilities include shaping the technical direction, translating complex outputs into commercial insights, and establishing best practices in experimentation and MLOps.

Data Idols London, United Kingdom £100,000 – £120,000 pa

Hybrid Permanent

Senior AI Software Developer

This role involves designing, developing, and implementing AI-powered applications to modernize financial operations and improve customer experiences. You will work across the full software development lifecycle, integrating AI models, and collaborating with product, engineering, and business teams to deliver scalable solutions.

Noir Switzerland, United Kingdom £96,020 – £104,749 pa

Hybrid Permanent

Operations Manager, Artificial General Intelligence Data Services

AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses....

Amazon London, United Kingdom

Permanent

Legal Subject Matter Expert

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc....

Luminance Cambridge, United Kingdom

Hybrid Permanent

Subject Matter Expert

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc....

Luminance London, United Kingdom

Hybrid Permanent

Solutions Consultant (Italian Speaking)

This role involves developing and executing training and education strategies to help customers quickly realize value from Synthesia's AI video platform. Responsibilities include creating engaging content, defining the onboarding process, and collaborating with internal teams to drive product adoption and customer success.

Synthesia London, United Kingdom

Hybrid Permanent

Solutions Consultant (German Speaking)

The Solutions Consultant role involves developing and executing training and education strategies to onboard customers quickly and effectively. You will create engaging content, define success metrics, and collaborate with internal teams to drive product adoption and customer success.

Synthesia London, United Kingdom

Remote Permanent