Professional Services, Resident Manager , GBR)
Lead and grow a team of professional services consultants focused on deploying and optimizing the CrowdStrike Falcon platform across endpoint, identity, cloud, and Next-Gen SIEM modules. Drive customer success from pre-sales through delivery, while mentoring team members and improving service delivery using automation and AI. Act as a trusted advisor to both customers and internal stakeholders, shaping service offerings based on evolving technology and customer needs.