As a valued partner to leading innovators, Aquent is seeking exceptional talent to join a world-class team dedicated to shaping the future of how small and mid-market businesses around the globe operate and thrive. This is an opportunity to make a profound impact, contributing to products that empower entrepreneurs and businesses on a global scale.
Join a pioneering team at the forefront of global product design, where your vision will directly influence the evolution of an AI-driven platform. We are seeking a highly experienced design leader to spearhead a key product area, driving innovation and expansion across diverse international markets. This role is not just about designing interfaces; it’s about setting strategic direction, fostering a customer-backed point of view, and building experiences that are truly global by design. You will be instrumental in transforming how businesses grow, leveraging cutting-edge AI to create intuitive, transparent, and trustworthy solutions. If you are passionate about systems-level thinking, global scale, and the transformative power of AI in design, this is your chance to make a significant and lasting impact.
Key Responsibilities
- Own the design strategy and vision for a product area within global markets, connecting near-term experimentation to durable, high-quality customer experiences.
- Be accountable for experience quality and business results, including customer growth, activation, conversion, and retention.
- Drive an AI-first approach to design, reimagining end-to-end journeys with AI and human expertise at the center, including mobile-first, agentic experiences and entry points on external surfaces.
- Design AI-powered features that are intuitive, transparent, and trustworthy for a diverse range of users.
- Design for global scale, building universal patterns and primitives that ship internationally in lockstep with core markets, and help decide what must be localized and what should stay consistent.
- Shape experiences for different growth motions: a centralized, product-led engine for small businesses, and a high-touch, sales-led motion with accountants and advisors for mid-market segments.
- Contribute to a high-velocity design and experimentation culture, from discovery through rapid prototyping and A/B testing, without sacrificing craft for speed.
- Raise the bar on visual, interaction, and systems-level craft across a distributed team spanning global hubs.
- Influence cross-functional partners and leaders with craft-forward storytelling and research-backed points of view.
- Align teams on target customers and the experience needed to win them in each market.
- Mentor and coach designers, and help shape the team’s design standards and operating model as we scale a Hub & Spoke organization.
- Partner closely with product management, engineering, analytics, and marketing as part of a dedicated cross-functional triad.
Qualifications
- 7+ years of product design experience, with a focus on product-led growth, funnel and conversion design, or B2B/SaaS growth.
- Track record of leading design for a product area or customer segment and delivering measurable business outcomes without compromising experience quality.
- Experience designing products for multiple international markets, including localization, multi-currency and multi-language experiences, and regulatory differences such as tax, compliance, and e-invoicing.
- Strong experience with experimentation and A/B testing, and fluency in behavioral data and funnel analytics.
- Experience designing with AI/ML, such as personalization, agentic workflows, and AI-accelerated discovery and delivery.
- Demonstrated ability to integrate AI tools into your design workflow to improve quality, speed, or exploration.
- Experience with design systems or platform-level primitives that scale across products and geographies.
- Demonstrated ability to raise craft across a team, including remote and cross-timezone teams, through mentorship and example.
- Excellent storytelling, communication, and influence skills, including the ability to align cross-functional partners and senior stakeholders across regions.
- Strong portfolio demonstrating rigorous craft, systems-level thinking, and measurable impact at scale.
Client DescriptionOur Client is a global technology platform that specialises in overcoming the world’s most important financial challenges. Their products and services are driven by artificial intelligence, and their accounting software is one of their most recognisable creations. Considered one of the top companies to work for, they are proud of their company culture and entrepreneurial spirit.
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Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process,to those with a medical condition, disability or neurodivergence.
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