Analytics Product Owner

Multiverse is the upskilling platform for AI and Tech adoption.

We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce.

Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.

In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK’s first EdTech unicorn.

But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output.

Join Multiverse and power our mission to equip the workforce to win in the AI era.

What we need

As an Analytics Product Owner, you will design, build and manage analytics products that serve teams across the business - shaping how commercial, operations and learner outcomes decisions get made. We expect you to work with significant autonomy, owning product roadmaps end-to-end and serving as the go-to resource for your teammates on both tooling and domain questions.

The role sits within the Data & Insight team, reporting to the Director of Data Products. You will be collaborative and user-centric, with a bias for action and a high bar for quality.

What you'll focus on

Product ownership

• Independently scoping and prioritising roadmaps for analytics products, translating complex stakeholder needs into clear feature requirements and delivery plans

• Driving end-to-end delivery of substantial product initiatives, making trade-off decisions between scope, quality and timeline while managing dependencies across multiple teams

• Establishing product success metrics and feedback loops, using usage data and stakeholder input to iteratively refine features and guide future product direction

Analytics design and build

• Designing end-to-end data product architectures that balance technical constraints with user needs, making tooling decisions that optimise for maintainability and team capabilities

• Identifying architectural bottlenecks in existing analytics systems and driving implementation of scalable solutions that become reference patterns for the team

• Translating ambiguous stakeholder requirements into concrete data models and visualisation frameworks, establishing design standards that new team members adopt

Technical expertise

• Demonstrating deep expertise in core analytics tools (Tableau, Metabase, SQL) and actively evaluating emerging AI and build tools to solve team problems with minimal guidance

• Acting as the go-to resource for teammates on core tooling, and driving adoption of new technologies by building proof-of-concepts with a clear articulation of business value

Domain and data knowledge

• Serving as the go-to expert for specific data domains — able to explain complex data structures, lineage and business context to both technical and non-technical stakeholders

• Identifying data gaps and quality issues that impact product decisions, proactively proposing solutions and driving remediation across multiple teams

• Translating business problems into data requirements by deeply understanding how domain data flows through systems and influences key business processes and metrics

Stakeholder engagement

• Proactively identifying and engaging the right stakeholders across multiple teams to shape product roadmaps that balance competing business priorities

• Translating complex technical constraints and opportunities into clear business value propositions that secure buy-in from senior stakeholders

What we're looking for

Required

• Demonstrated ability to work autonomously across the full data product lifecycle - from discovery and scoping through to delivery and iteration

• Deep expertise in Tableau and SQL, with a track record of 2+ years of high-quality analytics deliverables

• Strong product instincts: comfortable making trade-offs between scope, quality and timeline without needing close direction

• Ability to translate complex stakeholder needs into structured product requirements and delivery plans

• Experience identifying and driving improvements to analytics architecture or tooling, not just executing against defined briefs

• Meticulous attention to detail

• Commitment to Multiverse's mission and values

Desirable

• Experience evaluating and adopting emerging tools - inc AI-powered platforms (e.g. Retool, Replit)

• Familiarity with semantic layers (e.g. Cube)

• Working knowledge of the education or skills sectors

Benefits

• Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year

• Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support

• Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month

• Work-from-anywhere scheme- you'll have the opportunity to work from anywhere, up to 10 days per year

• Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked!

Our Commitment to Diversity, Equity and Inclusion

We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.

Our Commitment to Safeguarding

Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS).

For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings.

Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.