Volunteering & Community Officer

Being a Volunteering and Community Officer is all about connecting with people. It’s about helping everyone to get involved and feel welcome at National Trust places. Working with volunteers and local communities, you’ll be making a vital contribution to the Trust’s cause of protecting and caring for places so that people and nature can thrive – now and into the future.You may involve managing volunteers. And you should be willing and able to work some weekends and evenings.If you have a strong understanding of volunteer processes and practices and enjoy working with people, this will be a great role for you.Interviews for this role will take place on Monday 14 th

April.What it's like to work hereReporting to the Senior Volunteering & Community Officer, you'll join the Volunteering and Community team to support volunteering at the National Trust Bath properties, which include Dyrham Park, Prior Park Landscape Garden, Bath Skyline, Bath Assembly Rooms and Bathampton Meadows. You'll be based in an office at Dyrham Park for 2-3 days per week, with 1-2 days each month at the Prior Park office and the option to occasionally work from home as well. Although there will be certain events and meetings you’ll need to attend throughout the year, there can be a certain amount of flexibility in your working hours in this role, which can be discussed at interview.With a growing number and variety of volunteer teams as well as recently acquired places and projects, it’s an exciting time to join us. The Volunteering and Community team work together to meet the needs of the Bath properties, and ensure positive, flexible, inclusive and safe experiences for everyone who volunteers with us.What you'll be doingAs our Volunteering and Community Officer, you'll be supporting with volunteer recruitment, management, communications and growing support. You'll help lead induction sessions for new volunteers, provide support for volunteer managers, improve volunteer processes, update and share guidance, and help to make volunteering more attractive and accessible to different audiences.You'll provide administrative support, including maintaining and updating our volunteer database and online volunteering resources, and help to manage effective volunteer communication. Working with the wider team, you'll help us to deliver a long-term plan for volunteer participation and engagement across the Bath properties.You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.Who we're looking forWe'd love to hear from you if you’re:Enthusiastic and knowledgeable about the benefits of volunteeringSomeone who loves working with volunteers, and who understands the legal differences between staff and volunteersGood at talking to, and getting on with, all kinds of people from all backgrounds, and you understand why great customer service mattersFlexible and collaborative, a team player who’s happy to lead on and work with other people’s agendas towards a shared goalWell-organised, with good attention to detailExperienced in volunteering principles and practiceComfortable with IT skills (Microsoft Office), and managing budgetsThe packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.Substantial pension scheme of up to 10% basic salaryFree entry to National Trust places for you, a guest and your children (under 18)Rental deposit loan schemeSeason ticket loanEV car lease schemePerks at work discounts such as gym memberships, shopping discount codes, cinema discountsHoliday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.Flexible working whenever possibleEmployee assistance programmeFree parking at most Trust places