Snr Technical Program Manager, Prime Video EntitlementExperience DESCRIPTION Come build the future of entertainment withus. Are you interested in shaping the future of movies andtelevision? Do you want to define the next generation of how andwhat Amazon customers are watching? Prime Video is a premiumstreaming service that offers customers a vast collection of TVshows and movies - all with the ease of finding what they love towatch in one place. We offer customers thousands of popular moviesand TV shows including Amazon Originals and exclusive licensedcontent to exciting live sports events. Prime Video is afast-paced, growth business - available in over 200 countries andterritories worldwide. The team works in a dynamic environmentwhere innovating on behalf of our customers is at the heart ofeverything we do. If this sounds exciting to you, please read on.The PV Entitlement Experience team is seeking a Senior TechnicalProgram Manager to lead transformational initiatives which enablePV to further grow the offer selection for customersinternationally, as well as innovate in both the customer sign-upand retention journeys. Key job responsibilities 1. Defining andleading program management mechanisms for key engineeringinitiatives, which typically involve multiple stakeholders acrossengineering, product and UX. 2. Owning tech initiatives which areambiguous and bringing clarity to systems improvements as well asdriving alignment across engineering and product for delivery. 3.Owning key engineering goals for PV entitlement experience and thewider Subscriptions Tech organisation - be they improving the userexperience, enabling PV to go faster in launching new capabilities,or driving improvements to availability and resiliency for PVsEntitlement Experience services. 4. Partnering with multiple crossfunctional organisations within Prime Video, from Prime, Channels,Transactional VOD, Advertising, Live Sports and PV International. Aday in the life 1. Leading Critical Project Reviews (CPRs) for PVentitlement experience and Commerce Tech goals, together withengineering, product, UX and business stakeholders. 2. Periodicallyleading and driving roadmap reviews with engineering and productpeers. 3. Authoring 2 or 6 pagers to drive engineeringtransformation across PV Entitlement Experience. 4. Updating,reviewing and auditing goals that you own as well as those of yourpeers. 5. Driving availability and infrastructure campaigns for PVEntitlement Experience. 6. Participating in roadmap planning (12months and 3YP). About the team The PV Entitlement Experienceorganisation owns the customer journey and web services from thepoint of purchase in Prime Video, through to sign-up, checkout andcompletion. The team is structured into 3 programs, Entitlements,Offers (ensuring we present the best offer for a customer), andCheckout (allowing customers to sign-up and transact). All 3engineering teams are located in London, but we have partner teamsin Bangalore and Seattle. The Senior TPM will work across multipleinitiatives in this domain. We are evolving both the capabilitiesthat allow Prime Video to support multiple offer types and bundles,investing in machine learning to help identify the best offer, aswell as improving the customer journey to allow customers quicklyaccess their content. BASIC QUALIFICATIONS 1. Experience managingprograms across cross functional teams, building processes andcoordinating release schedules. 2. Experience in technical programmanagement working directly with software engineering teams. 3.Experience developing and executing/delivering product andtechnical roadmaps. 4. Experience managing technical programsacross cross-functional teams, building processes and coordinatingrelease schedules. PREFERRED QUALIFICATIONS 1. Experience managingprojects across cross functional teams, building sustainableprocesses and coordinating release schedules. 2. Experiencedefining KPI's/SLA's used to drive multi-million dollar businessesand reporting to senior leadership. Amazon is an equalopportunities employer. We believe passionately that employing adiverse workforce is central to our success. We make recruitingdecisions based on your experience and skills. We value yourpassion to discover, invent, simplify and build. Protecting yourprivacy and the security of your data is a longstanding toppriority for Amazon. Please consult our Privacy Notice(https://www.amazon.jobs/en/privacy_page) to know more about how wecollect, use and transfer the personal data of our candidates.Amazon is committed to a diverse and inclusive workplace. Amazon isan equal opportunity employer and does not discriminate on thebasis of race, national origin, gender, gender identity, sexualorientation, protected veteran status, disability, age, or otherlegally protected status. Our inclusive culture empowers Amazoniansto deliver the best results for our customers.#J-18808-Ljbffr
