Job Description
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Technical Services Implementation Engineer (L2) is a developing subject matter expert, responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLA).
This role performs configurations, action installations and attend to break/fix events.
What you'll be doing
Responsibilities & Duties
• Implementing audio-visual systems tailored to client needs
• Performing installation and setup of AV equipment such as projectors, sound systems, and video conferencing tools
• Conducting troubleshooting of AV systems
• Configuring and calibrating AV equipment to ensure optimal performance
• Providing technical support and training for users on AV system operation
• Collaborating with network engineers to integrate AV systems into network infrastructure
• Managing and documenting inventory of equipment and accessories
• Staying up-to-date with the latest AV technologies and industry trends
• Understanding detailed system installation diagrams and technical drawings/documentation
• Ensuring compliance with industry standards and regulations
Qualifications & Skills
• Bachelor's degree in Audio Engineering, Electronics, or a related field
• Certifications such as CTS (Certified Technology Specialist) or CTS-D (Certified Technology Specialist - Design), Audiovisual Network Professional® Certification
• Experience with AV control systems like Crestron, Extron, or AMX
• Proficiency in AutoCAD or other design software for system layout
• Expertise in networking and IP-based AV solutions
• Strong understanding of acoustics and sound system design
• Project management skills and experience leading AV projects
• Strong troubleshooting and diagnostic skills
• Excellent communication and customer service abilities
• Ability to work under pressure and manage multiple tasks simultaneously
• Willingness to stay current with evolving AV technologies
• Proven experience as an AV Engineer or similar related role.
• In-depth knowledge of AV systems and components
• Hands-on experience with installation and configuration of AV equipment
• Strong problem-solving skills and the ability to troubleshoot complex technical issues
• Comfortable working with cabling, wiring, and electrical systems
• Ability to lift and carry heavy AV equipment as required
• Good communication skills with the ability to explain technical concepts to non-technical users
• Flexibility to travel to different sites for installations and support
• Familiarity with health and safety regulations related to AV installations
• Ability to work independently as well as part of a team
Workplace type:
Remote Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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