Job Description
Our client, a global and innovative social media company, is recruiting for a Technical Solutions Consultant to join their business in the UK.
Purpose of Role:
As Monetization Product Operations (MPO) our goal is to help businesses have seamless experiences with our advertising solutions, by designing and scaling support processes to resolve technical issues within our product. We're a global team with regional hubs in Singapore, China, Israel, London and multiple locations in the US, and we're expanding to more hubs.
We seek experienced Advertising/Marketing technology consultants to support the top advertisers. This role involves close collaboration with in-market Sales and regional product marketing teams, while working directly with advertisers to guide the implementation of our Signal and Ad Measurement solutions. Ability to self-motivate, prioritize and influence partners are key skills. Candidates will be working with various technologies and are expected to have hands-on experience implementing technology solutions for fortune 500 companies
Responsibilities:
Spearhead discovery and implementation of our Signal products with the top advertisers, reducing client's overall Time to Value
Run technical enablement workshops with client-side development and marketing teams, being technically agnostic in how you relay the marketing and attribution products
Provide proactive support to internal teams throughout the client integration lifecycle, advising on technical components of our product suite
Partner with Data Analysts in developing bespoke dashboards and reporting, showcasing the team's impact on program KPIs and product-level insights
Minimum requirements:
Bachelor's degree in computer or data science, similar technical field of study or equivalent practical experience
Experience in digital and/or mobile advertising background with an understanding of advertiser measurement and attribution technology.
Proven customer-facing experience in a technical consulting capacity, being able to translate technical concepts to non-technical audiences.
Demonstrated experience partnering with Sales and Product Marketing teams to drive product adoption across key client accounts.
Understanding of server-side technologies, in particular APIs.
Preferred skills/qualifications:
Front-end development background and/or mobile development experience
Experience working with or implementing mobile SDKs (iOS and Android)
Prior experience working with Mobile & Web analytics tools (Google Analytics, Firebase, Appsflyer etc)
Additional European language is a plus
