Technical Services Manager

Exciting Opportunity for a Consulting and Technical Services Manager

Location:Enfield (UK) |

Region:UK & EMEA

A growing and innovative leader in Digital Transformation and Information Management solutions is seeking aConsulting and Technical Services Managerto drive delivery excellence and business growth across a rapidly evolving portfolio of services.

The Role

• Leadconsulting-led solutionsand support the delivery ofdocument and content managementservices across UK and EMEA.
• Directly engage in customer projects, contributing40%of your time as a fee-earning consultant while growing a talented team.
• Collaborate closely with sales teams to conduct Business Process Reviews, enabling organisations to prioritise technology investments.
• Build and oversee solutions ranging from Document Management to Workflow Automation and Digital Mailrooms.
• Maintain strong control overproject delivery costs, timelines, and quality to meet margin targets and client expectations.

Key Responsibilities

• Develop and deliver impactful Information Management solutions.
• Engage clients with strategic conversations, solution demonstrations, and pre-sales consultations.
• Support business growth by defining solution propositions and enhancing internal business processes.
• Build a robust solution demo environment and contribute thought leadership through webinars, blogs, and events.

Skills & Experience

• 8+ yearsexperience in ECM, Intelligent Capture, and Workflow solutions within consulting or pre-sales environments.
• Proven success delivering solutions across Document Management platforms likeM-Files, ELO, Kofax, etc.
• Strong knowledge of Digital Transformation,ERP, CRM, and Business Process Automation solutions.
• Ability to influence C-Level stakeholders and deliver strategic reports.
• Exceptional project management skills (Prince2, PMI, or equivalent preferred).

Who You Are

• Astrategic and consultative leaderwith a proven track record of success in driving digital transformation.
• A confident presenter and influencer, comfortable engaging at senior levels within businesses.
• Technically savvy with expertise across SharePoint, Machine Learning, and Data Automation trends.
• A collaborator and thought leader who thrives on innovating and challenging the status quo.

This role involves travel across the UK and internationally, offering an excellent opportunity to contribute to a rapidly growing, forward-thinking organisation.

If you’re passionate about digital innovation and transforming organisations for the future, we’d love to hear from you!