Job Summary:
We are currently looking for a Senior Product Manager to grow our product capability and help our clients in the financial services sector build great products. Technical knowledge and a robust engineering background is preferable but not mandatory. Candidates should have a proven track record of delivering high-impact products within the retail BFSI sector. This role demands a dynamic leader adept at blending strategic vision with profound technical expertise to spearhead the development and market introduction of flagship products. Ideal candidates will have experience launching mass-market, complex, customer-centric, finance applications at scale.
Responsibilities:
- Product Leadership: Define and execute the product vision and strategy, ensuring alignment with business objectives and market needs. Lead the development and launch of innovative features that significantly enhance user engagement and satisfaction.
- Engineering Collaboration: Collaborate closely with engineering teams to architect and design technically excellent and commercially viable solutions. Ensure the development of robust, scalable, and innovative products.
- Data-Driven Decision Making: Utilize analytics and user feedback to inform product decisions. Implement strategies that result in measurable improvements in user engagement, revenue, and retention.
- Cross-Functional Team Management: Lead and work alongside cross-functional teams, including engineering, design, marketing, and sales, to deliver seamless product experiences. Enhance team productivity and collaboration through effective leadership and mentoring.
- Market Insight: Conduct comprehensive market research and competitor analysis to anticipate industry trends and strategically position our products. Develop partnerships that enhance product offerings and market presence.
Critical Domain Experience:
Retail Experience in BFSI: Extensive experience managing product lines within the BFSI retail sector at scale is required. A deep understanding of customer needs, expectations, and regulatory requirements in this sector is crucial.
Key Success Factors/Metrics:
User Engagement: Increase in active users, session length, and frequency of use.
Revenue Growth: Direct contribution to revenue through new features and enhancements.
Customer Satisfaction: Improvement in Net Promoter Score (NPS) and customer satisfaction ratings.
Time to Market: Reduction in time from concept to launch.
Team Productivity: Increase in delivery efficiency and cross-functional team collaboration.
Qualifications:
- Experience: 10+ years product experience at global FinTech, bank or comparable data delivery or consumption company with client exposure. Previous leadership roles in product management at major tech firms preferred.
- Industry/Domain experience and expertise within at least one of Capital Markets, Retail Banking & Payments or Wealth & Asset Management.
- Minimum of 3 years of involvement in business-to-consumer capital markets technology
Education:Master’s degree in Management or Computer Science Engineering, or a related field from a prestigious institution.
Technical Skills:Advanced understanding of software engineering, system architecture, and Agile development processes. Proficiency in DevOps, machine learning, AI, and hardware/software integration is optional
Soft Skills:Excellent negotiation, communication, and stakeholder management skills. Strong analytical, decision-making, and problem-solving abilities.
Critical SFIA Skills Model for this Role:
- Enterprise and Business Architecture (STPL, Level 6): Provides overall direction in strategic planning and policy development. Has a deep understanding of technological trends and advancements.
- Product Management (PROD, Level 6): Initiates the creation of new products and services. Identifies how developing new products or adapting existing products can new opportunities. Champions the importance and value of product management principles and appropriate product development models.
- Stakeholder relationship management (RLMT, Level 5): Builds long-term, strategic relationships with senior stakeholders (internal and external). Negotiates to ensure that stakeholders understand and agree on what will meet their needs, and that appropriate agreements are defined.
- Innovation (INOV, level 5): Leads the communication and an open flow of creative ideas between interested parties and the set-up of innovation networks and communities.
- Consultancy (CNSL, level 5): Enhances the capabilities and effectiveness of clients, by ensuring that proposed solutions are fully understood and appropriately exploited.
- Demand management (DEMM, level 6): Engages with and influences senior stakeholders to improve the business value delivered from new or existing services and products.
