Technical Documentation Lead (S1000D)
This role is part of the management team for a project generating user operation and maintenance instructions for commercial and military marine equipment to the S1000D standard. As the Technical Documentation Lead, reporting to the Project Manager, you will play a pivotal role in ensuring the successful delivery of technically focused tasks that meet project and customer specifications. Leveraging your expertise, you will provide strategic technical guidance, make key decisions, and drive the team's development. In this role, you will champion process and operational improvements, fostering an engaged and high-performing team that achieves outstanding results.
What You Will Do:
- Manage the customer and internal technical relationships.
- Act as the operational and day-to-day technical expert and key point of contact.
- Monitor and execute to ensure quality and project KPI are successfully met.
- Develop process, training, and production methods, successfully deploying within the organisation to support efficiency gains.
- Work directly with the PM to create development strategies to ensure continuity of capability within the organisation to support the project and service
- Work with and support the wider company organisation to understand customer needs and develop solutions for new business opportunities.
- Review technology and software solutions to support automation and enhance offering to our customers.
To Be Successful You Will Have:
- Senior technical documentation experience in a Defense or Industrial/Manufacturing setting.
- Experience of leading a team in a technical and development-based role.
- Hands-on experience of developing production processes in the delivery of projects and operational efficiency.
- Up-to-date knowledge and experience of industry specifications and guidelines, including S1000D and STE.
- Knowledge of industry technology and specifications in support of content creation and technical documentation.
- Ideally, experience of creating and editing DMRLs.
- Experience with Ultra CSDB and Trilogi would also be advantageous.
In Return You Can Expect:
- The opportunity to work for a trusted partner to thousands of companies around the world and a global leader in content, localization, and globalization.
- Contract of employment with employee benefits package according to your location, including day off on your birthday and day off for volunteering work.
- Collaboration with a passionate and diverse team of specialists from across the world in areas such as content creation, language/linguistics, technology development, AI/machine learning, managed services, and business operations.
- Experience working with a global leader that engages with the majority of the Fortune 100, fostering long-term partnerships to keep the world connected.
About Us
Lionbridge partners with brands to break barriers and build bridges all over the world. For 25 years, we have helped companies connect with their global customers and employees by delivering content, translation, and localization solutions in 350+ languages. Our content creation team specializes in copywriting, e-learning, and technical documentation for a diverse array of land, sea, and air platforms, serving both commercial and military sectors. We are committed to excellence in everything we do, always putting our customers first. Through our world-class platform, we orchestrate a network of passionate experts across the globe who partner with brands to create culturally rich experiences. We use the best of human and machine intelligence to forge understanding that resonates with our customers’ customers. Based in Waltham, Massachusetts, Lionbridge maintains solution centers in 23 countries. Learn more at www.lionbridge.com.
If you're passionate about delivering exceptional technical documentation and want to be part of our culture of excellence, apply now!