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Technical Consulting Manager - Healthcare

Carnall Farrar
London
8 months ago
Applications closed

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This is your opportunity to make a real impact by providing innovative solutions to improve our healthcare systems and join one of the leading healthcare strategy teams. We are a fast-growing management consulting and data science company dedicated to innovation in healthcare. We work across the entire healthcare industry including health systems and life sciences companies, as well as working with health investors and their portfolio companies. We inspire clients to make change happen and improve health outcomes. We support our people to be courageous in doing the right thing. 

Our strategic intent  

We are focused on building the leading consulting company dedicated to the health sector. We serve the entire sector including healthcare systems (providers, payors, regulators), life sciences (pharma, biotech, devices, and diagnostics), health investing, health tech (data, digital and apps) and the wider suppliers to the sector (infrastructure, consumables and supporting services). Our clients include public sector organisations, private sector companies and investors.   

We help organisations to improve population health and the effectiveness of life sciences and healthcare through understanding their aspirations, helping them to identify the opportunities to create value, spotting and applying innovation in practice, adopting best-in-class management approaches and providing hands-on support to deliver improvements.   

Our consulting is renowned for its use of data and the insights this creates. We have access to more UK healthcare data than any other company and are expert it its safe use for delivering healthcare, improving health, managing services, supporting uptake of innovation, undertaking research, and generating evidence. Our access to data and our engineering and data science capabilities supports our consulting, and they are also available for direct client services including in multidisciplinary teams.   

We are growing a team of expert consultants who want to be at the leading edge of the profession and who have a passion for health. With structured career development from Analyst to Partner in a model of apprenticeship, mentorship, and formal training alongside opportunities to work in industry we are cultivating the leaders of the future. We support future leaders to grow and develop their own unique focus that builds on their expertise, our capabilities and creates value for our clients.  

Responsibilities:   

  

  • Manage and lead problem solving for entire engagement, breaking projects down into manageable workstreams as appropriate to team members  
  • Utilise user-centered design approaches to develop solutions that delight our clients 
  • Focus on creating impact for users and business stakeholders by developing solutions that are embedded in client workflows 
  • Act as a technical point of contact for issue resolution, guiding the team in troubleshooting and solving complex technical problems that may arise during development.  
  • Own the development of technical roadmaps and project plans, assisting in the estimation of effort and timelines for successful project delivery  
  • Plan problem solving meetings with leadership to make best use of time on behalf of whole team  
  • Effectively assign tasks to team members based on their strengths, expertise, and development goals, optimizing the distribution of workload and ensuring a balanced team effort  
  • Develop the capacity to manage competing demands within projects and other areas of work  
  • Oversee the delivery of high quality, client ready end products from beginning to end  
  • Own the day-to-day management of client interactions for your project teams   
  • Support your project teams to address concerns and solve issues in delivery  
  • Build constructive relationships with individuals from previous, existing and new clients, including engaging clients in discussion of future requirements  
  • Identify new opportunities with existing clients and support positioning CF in an optimal way to secure revenue  
  • Significantly contribute technically to the development of high-quality proposals for existing and new clients, and support responses to competitive tenders  
  • Create effective team working internal to CF and with clients  
  • Create and maintain overall technology standards and practices and ensure adherence in-line with regulatory standards, data protection and NHS Digital Solution Standards  

Requirements

  • Experience leading technical workstreams and teams within projects across small to large programmes  
  • Significant experience in technical consulting, digital transformation, technology delivery and client servicing in the Healthcare and / or Life Sciences industry  
  • Experience working with data-driven products and collaborating with data scientists, data engineers and software engineers to deliver them 
  • An awareness of software development processes and how to plan projects involving software development as a part of a hybrid teams 
  • Ability to think strategically and develop comprehensive technical plans to address complex healthcare challenges  
  • Strong project management skills, including multitasking, resource management, and delivering successful outcomes  
  • Exceptional leadership abilities, with the capacity to inspire and mentor team members for high-performance results.  
  • Ability to direct and guide junior teams performing data analysis, including brainstorming and problem-solving their work  
  • Excellent communication and interpersonal skills to establish and nurture client relationships  
  • Strong business development acumen, including identifying new opportunities and contributing to organizational growth  
  • Commitment to continuous learning and staying updated with industry trends and best practices  
  • Encourage the adoption of best practices in software development, including coding standards, version control, and testing methodologies, to enhance the overall efficiency and quality of the development process.  
  • Identify, compare, select and implement technology solutions to meet current and future needs  
  • Willingness and ability to travel  
  • Educated to a degree level (or equivalent experience)  

Benefits

  • Holiday entitlement: 30 days year for leadership, increasing by 1 day for every year of service up to a maximum of 35 days of holiday per year 
  • We contribute 7% of your salary into your pension, while you contribute 3% (or more if you like) 
  • Access to a flexible benefits programme giving you the chance to increase pension contributions, gain access to a cash plan or benefit from a ClassPass subscription 
  • Annual leave purchase: employees with less than 35 days annual leave entitlement are able to purchase additional annual leave days 
  • Income protection: in the event of long-term incapacity and a qualifying claim, 75% of salary will be paid 
  • Enhanced sick pay benefit beyond Statutory Sick Pay for up to a total 12 weeks in any 12-month period 
  • Life insurance covering four times your basic salary in a tax-free lump sum payable to your beneficiaries in the event of your death whilst in service 
  • Enhanced family leave policies: additional pay for parents who have a baby or adopt 
  • Access to an interest-free season ticket loan, repayable by 12 monthly instalments 
  • Workplace nursery scheme: access to a scheme to help working parents save tax and NI on the cost of the nursery care 
  • Flexible working policy: including the ability to work fully remotely for up to 4 weeks a year 
  • An employee assistance and wellness Program: including access to telephone counselling, life coaching, interactive tools online and digital content downloadable from Lifeworks 
  •  Seasonal flu jabs: provided by Boots annually 
  •  Eye care tests: vouchers and discounts at Vision Express 
  •  Ride to work scheme, saving up to 42% on bikes and cycling accessories at Evans Cycles 
  • Membership to the Health Service Journal (HSJ) 

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