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Technical Account Manager

Understanding Recruitment
Nottingham
9 months ago
Applications closed

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Technical Account Manager - Machine Learning/Data Science - USA (Remote)


A well-funded and rapidly growing technology startup, are seeking a talented Technical Account Manager who hasprior experience as a Data Scientist or ML Engineerto join their team.


What will you be doing:


As a Technical Account Manager, you will be responsible for managing and strengthening relationships with the company's key customers. This involves understanding their unique needs, providing technical expertise and guidance, and ensuring they achieve maximum value from the platform.


Key Responsibilities:


  • Serve as the primary technical point of contact for assigned customer accounts
  • Proactively identify and address customer challenges, collaborating with cross-functional teams to provide solutions
  • Advocate for customer needs and provide feedback to the product team to drive platform enhancements
  • Deliver technical training and best practices to empower customers to utilize the platform effectively


What we'd love to see:


  • At least 3 years' of experience in a technical customer-facing role
  • Python proficiency
  • A couple of years' experience as a Data Scientist or Machine Learning Engineer
  • Strong problem-solving and analytical skills, with the ability to understand complex technical concepts
  • Excellent communication and interpersonal skills, with the ability to effectively liaise with both technical and non-technical stakeholders


Other important info:


  • Must have the right to work in the US without sponsorship
  • Salary of $120,000 - 180,000 dependent on experience.


Please submit your resume for immediate consideration!

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