Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.
The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.
Find out more about NELFT careers and what makes our Trust a great place to work, in this video
Job overview
Currently there is an exciting opportunity within the NELFT Healthcare Informatics Team for a permanent EPR SystmOne Trainer .The post holder will primarily provide SystmOne training within NELFTs Essex footprint; they will also provide training for all other clinical systems and Microsoft Office used within NELFT as and when required.
This role is part ofClinical Systems Team, reporting to the SystmOne Support Lead. The post holder will be responsible for the identification and analysis of training needs and the development of associated support materials to deliver high quality training courses which meet the requirements of the Organisation and its stakeholders. Training programmes will focus on training and improving the use of SystmOne by all disciplines of staff, and enable healthcare professionals to access, interpret and make better use of available information resources.
Please kindly note that previous applicants need not apply.
Main duties of the job
Here at NELFT, embracing a Just and Compassionate Culture is our commitment to our colleagues and to our patients that we will support and promote a culture based on fairness, respect, honesty, and trust, ensuring that we have consistent leadership behaviours and styles across the Trust.
Our vision is to create an engaging place to work in partnership, where we value diverse perspectives and work in an environment in which you feel valued, supported, understood, and developed.
Our professional relationships are built on a foundation of mutual respect, trust and honesty. We are committed to welcoming and making everyone feel valued here at NELFT.
We embrace continuous learning to improve patient outcomes and we provide outstanding professional development opportunities for our workforce. If you want to grow and progress your career with an organisation that values it’s people, take the first step on an exciting career journey and join us today.
Working for our organisation
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
High Cost Area Supplement
This post also attracts payment for High Cost Area Supplement of 5% of the basic salary (with a minimum of £1,258 to a maximum of £2,122).
COVID-19 Vaccination
We continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff and their families.
We reserve the right to close this vacancy early should sufficient applications be received.
Detailed job description and main responsibilities
Certificates of Sponsorship
Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points based system.
Use of AI
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.
Person specification
Communication and Relationship Skills
Essential criteria
Excellent verbal and written communication skills. Excellent interpersonal skills, communicates effectively at all levels with a variety of internal and external individuals including clinicians Ability to engage audiences; creates clear presentations to deliver key concepts to groups with differing requirements and levels of understanding. Ability to influence and gain commitment from key stakeholders at all levels. Must be able to provide and receive complex and sensitive information. A strong “customer service” ethic that puts the customer first Active listening skills, ability to create a positive learner environment and ensure learner focus. Confident manner; motivates and inspires others.
Knowledge, Training, & Experience
Essential criteria
Good standard of education to Diploma/ Degree Level or equivalent training/ experience. Experience of working in the NHS. Sound understanding of the clinical usage of EPR systems, covering SystmOne. Experiencing of supporting SystmOne, including basic system administration functions. Experience of delivering SystmOne Training, including best practice use of systems. Excellent IT and Microsoft Office skills, including Word, Excel, Powerpoint.
Desirable criteria
At least 2 years’ experience working in an IT training environment. Sound understanding of the clinical usage of EPR systems, covering of Rio and Orion Experience of delivering Rio and Orion Training, including best practice use of systems. Accredited Trainer Certification. ITIL Foundation Qualification PRINCE II Foundation Level Certification (or Higher). Knowledge of Registration Authority Process from creation to implementation and its policies
Planning & Organisational Skills
Essential criteria
Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly. Must be able to prioritise own work effectively, remain calm under pressure and be able to direct activities of others, allocating work as necessary. Adaptability, flexibility and ability to cope with uncertainty and change. Excellent organisational skills
Physical Skills
Essential criteria
Valid UK Driver’s licence (clean) Advanced keyboard skills, use of a range of software, high accuracy levels.
Working conditions
Essential criteria
Be able to travel effectively throughout the Trust. Used to working in a busy environment.
Mental Effort
Essential criteria
Frequent/prolonged periods of concentration required, when preparing course material/ presenting training, dealing with interruptions to answer queries or resolve issues.
Benefits
We believe in bringing your authentic and best self to work, in order to deliver the best care to our patients. We are committed to supporting our employees holistically. Here is a snapshot of what is on offer at NELFT:
A long-standing and award-winning approach to equality and diversity with supportive networks for ethnic minority staff, staff with disabilities or long term/chronic conditions and LGBT staff. A commitment to supporting colleagues to achieve a work life balance, through flexible working opportunities and our effortsto support our working parents and carers. This has resulted in us being recognised as a ‘Top 10 Family Friendly Employer’ from the Working Families Charity. Proactive health and wellbeing support, including access to our employee assistance programme, staff psychological support, individual wellbeing conversations and a network of health and wellbeing ambassadors. Detailed information about our wellbeing and benefits offer can be found in this link.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time hours or another flexible pattern.
