National AI Awards 2025Discover AI's trailblazers! Join us to celebrate innovation and nominate industry leaders.

Nominate & Attend

System Development Engineer (L4), Catalog Support and Programs

Amazon UK Services Ltd.
London
5 months ago
Applications closed

Related Jobs

View all jobs

Software Engineer, Machine Learning and Electronic Design Automation

Data Scientist / Machine Learning Engineer – RNA Design

Computer Vision Engineer

Data Scientist / Machine Learning Engineer - RNA Design...

Data Engineering Specialist

KTP Associate in Machine Learning - Durham

Amazon Selection and Catalog Systems (ASCS) builds the systems that host and run the world’s largest e-Commerce products catalog. We power the online buying experience for customers worldwide so they can find, discover, and buy anything they want. Our massively scaled out distributed systems process hundreds of millions of updates on the billions of products across physical, digital, and services offerings. To achieve this, we develop the algorithms and build the systems and tools to ensure the safety of the selection and maximize their impact on the Amazon top-line, all the while continuously growing the overall selection. We develop and apply technologies spanning parallel processing, storage, Machine Learning, Natural Language Processing, and Image Recognition.

You will be part of Services Support Team under Catalog Support and Programs (CSP) in ASCS Org. The mission of the Catalog Support and Programs (CSP) team is to provide a single point of contact for item-related problems and issues related to all retail and merchant catalog. As a member of ASCS team, you’ll play a key role in driving Amazon’s business. You will be responsible for providing Service Level issue support to all ASCS Engineering teams who built tier 1-3 systems and keep their software packages/configurations free from vulnerability, setup and monitor new metrics and alarms for their systems and drive root cause resolutions to the recurrent issues. You will build tools to improve operational efficiency.

This role requires an individual with excellent System/Tool coding abilities along with AWS services understanding. The successful candidate will be a self-starter, comfortable with ambiguity, have strong attention to detail, and will be comfortable accessing and working with data from multiple sources. The candidate should also have strong communication skills, enabling them to work with Engineering team to understand requirements and shape analytical deliverables. Candidate should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to work cross-organizationally. A keen sense of ownership and drive is must. The role will work with a diverse set of data and cross-functional teams as well as use data to drive process improvement. An ideal engineer is one who enjoys discovering and solving ambiguous problems, can quickly learn complex systems, and enjoys building actionable insights from data.

To meet these challenges we are looking for System Development Engineers. We are looking of people who innovate, love coding & solving hard problems and never take no for an answer. Our engineers are top-notch engineers, who work hard, have fun and make history.

Key job responsibilities
- You handle all incoming system and service tickets with responsibilities covering multiple products, features and services.
- Software/System deployment support in staging and production environments.
- Given a defined problem, you deliver a solution which is logical, maintainable, that uses appropriate technologies, and is delivered on time.
- You learn current engineering best practices and get their designs, code & procedures reviewed, and incorporate feedback.
- You identify and scope problems and opportunities arising from technical discussions, calculate costs of proposed solutions, and make technical trade-offs.
- You contribute to operational excellence and perform troubleshooting to resolve defects.
- Drive Company Wide Campaigns and keep the Compliance risks (SAS, Shepherd etc.) for ASCS systems under control.

A day in the life
-Big Picture: Solve problems at their root, stepping back to understand the broader context

-Proactive: You display energy and initiative in solving problems.

-Adaptable: You undertake a variety of tasks willingly. You switch from complex to routine tasks when required. You adapt quickly to new technologies and products.

-Quality: You demonstrate appropriate quality and thoroughness.

-Integrity: You act with personal integrity at all times

-Professional: You work within your team’s process. You confront problems (even when outside your own domain), propose solutions, take ownership through to resolution or ensure a clear hand-off. You have a positive, can-do approach to work

About the team
Catalog Support and Programs (CSP) provides program management and WW user technical support as a single point of contact for issues related to catalog systems and tools. We own implementation of business logic and configurations for these services and systems. We increase selection by on-boarding new vendors, integrating new catalog feeds and by configuring new marketplace, merchant and category setups. We drive strategic cross-functional programs that span across multiple catalog engineering teams

BASIC QUALIFICATIONS

- Bachelor's or Master degree in Engineering or related field
-+1 Years experience in at least one modern programming language such as Python, C, C++, Java, or Perl
- +1 Years experience building tools for automation (building, testing, releasing or monitoring)
- 1+ years of DevOps or SysOps in a large-scale software development environment experience
- Strong debugging/troubleshooting skills

PREFERRED QUALIFICATIONS

- Knowledge of and proficiency in the use of Python scripting language
- Experience on highly concurrent, high throughput systems and knowledge of complex distributed systems
- Knowledge of AWS services and concepts
- Experience of working and collaborating with people in different timezones and experience in handoff process.
- Experience in software development lifecycle.

National AI Awards 2025

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

AI Jobs Salary Calculator 2025: Work Out Your Market Value in Seconds

Why your 2024 salary data is already outdated “Am I being paid what I’m worth?” It is the question that creeps in whenever you update your CV, see a former colleague announce a punchy pay rise on LinkedIn, or notice a recruiter slide into your inbox with a role that looks eerily similar to your current one—only advertised at £20k more. Artificial intelligence moves faster than any other hiring market. New frameworks are open‑sourced overnight, venture capital floods specific niches without warning, & entire job titles—Prompt Engineer, LLM Ops Specialist—appear in the time it takes most industries to schedule a meeting. In that environment, salary guides published only a year ago already look like historical curiosities. To give AI professionals an up‑to‑the‑minute benchmark, ArtificialIntelligenceJobs.co.uk has built a simple yet powerful salary‑calculation formula. By combining three variables—role, UK region, & seniority—you can estimate a realistic 2025 salary band in less than a minute. This article explains that formula, unpacks the latest trends driving pay, & offers concrete steps to boost your personal market value over the next 90 days.

How to Present AI Models to Non-Technical Audiences: A Public Speaking Guide for Job Seekers

In today’s competitive job market, AI professionals are expected to do more than just build brilliant algorithms—they must also explain them clearly to stakeholders who may have no technical background. Whether you're applying for a role as a machine learning engineer, data scientist, or AI consultant, your ability to articulate complex models in simple terms is fast becoming one of the most valued soft skills in interviews and on the job. This guide will help you master the art of public speaking for AI roles, offering tips on structuring presentations, designing effective slides, and using storytelling to make your work resonate with any audience.

AI Jobs UK 2025: 50 Companies Hiring Now

Bookmark this guide – we refresh it every quarter so you always know who’s really scaling their artificial‑intelligence teams. Artificial intelligence hiring has roared back in 2025. The UK’s boosted National AI Strategy funding, record‑breaking private investment (£18.1 billion so far) & a fresh wave of generative‑AI product launches mean employers are jockeying for data scientists, ML engineers, MLOps specialists, AI product managers, prompt engineers & applied researchers. Below are 50 organisations that have advertised UK‑based AI vacancies in the past eight weeks or formally announced growth plans. They’re grouped into five easy‑scan categories so you can jump straight to the kind of employer – & culture – that suits you. For each company you’ll find: Main UK hub Example live or recent vacancy Why it’s worth a look (tech stack, culture, mission) Use the internal links to browse current vacancies on ArtificialIntelligenceJobs.co.uk – or set up a free job alert so fresh roles land in your inbox.