Join us on our mission to make a better world of work.
Culture Amp is the world’s leading employee experience platform,
revolutionizing how 25 million employees across more than 6,500
companies create a better world of work. Culture Amp empowers
companies of all sizes and industries to transform employee
engagement, drive performance management, and develop
high-performing teams. Powered by people science and the most
comprehensive employee dataset in the world, the most innovative
companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq
depend on Culture Amp every day. Culture Amp is backed by leading
venture capital funds and has offices in the US, UK, Germany and
Australia. Culture Amp has been recognized as one of the world’s
top private cloud companies by Forbes and most innovative companies
by Fast Company. How you can help make a better world of work We
are looking for a Staff Machine Learning Engineer to join our Coach
team. Our team sits within the Core Experiences Camp, and is
building a new and exciting AI product, whilst helping grow the AI
capabilities and expertise throughout the organisation. As part of
this team of amazing humans, You Will: - Build, deploy, and
maintain high-performance machine learning models to power
AI-driven products. - Design and operate large-scale ML systems,
including LLM gateways, batch inference pipelines, and RAG-powered
applications. - Drive MLOps and LLMOps best practices across the
organization, ensuring scalability, reliability, and efficiency. -
Lead the development of custom LLM architectures, pre-training
strategies, and cost optimization techniques. - Build and optimize
data pipelines using Kafka to handle large-scale data processing
for AI applications. - Implement and fine-tune vector databases for
fast search, retrieval, and AI-driven insights. - Define and uphold
SLAs, SLOs, and incident response strategies for ML services. -
Collaborate with engineers, product managers, and data scientists
to deliver impactful AI solutions while mentoring and supporting
the team. You Have - Expertise in Python and are proficient with ML
libraries and frameworks. - Experience with working in data lakes,
Kafka streams, and managing large datasets at scale. - Experience
with vector databases and vector search, and know how to optimize
them for AI use cases. - Extensive experience in database
optimization, both in terms of query performance and efficient data
storage for AI applications. - Built and deployed machine learning
models in production, with a focus on performance, scalability, and
accuracy. - A strong understanding of backend architecture,
particularly around microservices and cloud platforms (e.g., AWS,
GCP). - Experience building, implementing and optimising
Retrieval-Augmented Generation (RAG) models to enhance AI
applications. - A “can-do” attitude, thrive in high-pressure
environments, and communicate clearly and proactively with both
technical and non-technical stakeholders. You Are - Self-motivated
and able to work independently, comfortable dealing with ambiguity
when necessary. You take the initiative to ensure that you have
everything you need to work effectively and ask for support when
required. - A driver of technical excellence in a team environment.
You’re an expert in your domain and are able to develop the
expertise and knowledge of those around you. - Someone who loves
collaboration - our teams are cross functional and you’ll be
working with other engineers, team leads and product managers to
deliver great outcomes together. - Aligned with our values, check
them out here: Culture Amp Values and demonstrate them through your
working practice. We believe that our employees are the heartbeat
of our success. We're committed to fostering a work environment
that truly cares for and develops its people, and creates lasting
positive impact. In addition to providing a competitive
compensation package, some of the key benefits we offer are: -
Employee Share Options Program: We empower you to be an owner in
Culture Amp and share in our success. - Programs, coaching, and
budgets to help you thrive personally and professionally. - Access
to external providers for mental wellbeing and coaching support to
sustain the wellbeing, safety and development of our people. -
Monthly Camper Life Allowance: An automatic allowance paid out each
month with your pay - you can spend it however you like to help
improve your experience and life outside work. - Team budgets
dedicated to team building activities and connection. - Intentional
quarterly wellbeing pauses: A quarterly company-wide shutdown day
in each region to collectively pause, reset and focus on
restoration and rest, without having to tap into individual
vacation time. - Extended year-end breaks: An extended refresh
period at the end of year. - Excellent parental leave and in work
support program available from day 1 of joining Culture Amp. - 5
Social Impact Days a year to make a positive impact on the
community outside of work. - MacBooks for you to do your best &
a work from home office budget to spend on setting up your home
office. - Medical insurance coverage for you and your family
(Available for US & UK only). Additionally, we don't just focus
on our internal community; we believe in creating a better world of
work for all. We're committed to diversity, equity, and inclusion,
with Employee Resource Groups and ally communities in place. We
have a strong commitment to Anti-Racism, and endeavor to lead by
example. Every step we make as a business towards anti-racism is
another step we can take to support our customers in making a
better world (of work). You can see our current commitments to
Anti-Racism here. Please keep reading... Research shows that
candidates from underrepresented backgrounds often don't apply for
roles if they don't meet all the criteria – unlike majority
candidates meeting significantly fewer requirements. We strongly
encourage you to apply if you’re interested: we'd love to know how
you can amplify our team with your unique experience! Thank you for
taking the time to read this advert. If you decide to apply, as
part of your application, we will ask you to complete voluntary
diversity questions (excluding Germany). Please watch this video
from our amazing DEI Leader, Aubrey Blanche to share more on why we
collect the data and how we will use it. If you require reasonable
accommodations or adjustments due to a disability to complete the
online application or to participate in the interview process,
please contact identify the type
of accommodation or assistance you are requesting. Do not include
any medical or health information in this email. The Reasonable
Accommodations team will respond to your email promptly. Apply for
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Website Location (Please note this role can only be based in
Melbourne or Sydney, Australia)? * Do you now, or will you in the
future, require visa sponsorship to work at Culture Amp in
Australia? * Select... Global Diversity Questions At Culture Amp,
we are incredibly proud of how our platform helps companies measure
aspects of diversity and inclusion; particularly aspects beyond
race and gender. When it comes to measuring diversity for
ourselves, we are leading the charge in helping companies think
about building balanced teams. To get a comprehensive understanding
of our pipeline, we invite all applicants to fill out these
demographic questions. Completion of this form is entirely
voluntary and declining to provide this information will not
subject you to adverse treatment. By providing answers in the
following questionnaire you consent to Culture Amp using your
anonymised demographic information for internal research and trend
analysis. Culture Amp will retain your CV for a period of two years
(four years for the US) from the date of your application process
completion and may contact you in relation to future job
opportunities. Culture Amp is committed to providing equal
employment opportunities to all employees and applicants for
employment regardless of race, colour, religion, creed, age,
national origin or ancestry, ethnicity, sex, sexual orientation,
gender identity or expression, disability, military or veteran
status, or any other category protected by federal, state, or local
law. Thank you and good luck with your application.
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