iSoftStone, Inc.is seeking aFunctional Consultant (Microsoft Dynamics CRM)to join our Team in London!
(Hybrid Position)
Summary:
We are seeking a highly skilled and experienced Functional Consultant with expertise in Microsoft Dynamics CRM to join our dynamic team in London. The ideal candidate will possess a strong background in requirement gathering, business analysis, and implementation of Microsoft Dynamics solutions. This role involves working closely with clients to understand their business needs, designing tailored solutions, and ensuring successful deployment and adoption of Microsoft Dynamics applications.
Responsibilities:
- Requirement Gathering and Analysis:
- Engage with clients to understand their business processes, objectives, and requirements.
- Conduct detailed requirement gathering sessions through interviews, workshops, and documentation reviews.
- Analyze and document business requirements, translating them into functional specifications.
- Microsoft Dynamics Implementation:
- Design and implement Microsoft Dynamics solutions that meet client requirements.
- Configure and customize Microsoft Dynamics applications to align with business processes.
- Develop functional specifications and work closely with technical teams to ensure accurate implementation.
- Client Engagement and Support:
- Act as the primary point of contact for clients throughout the project lifecycle.
- Provide expert advice on best practices for using Microsoft Dynamics to achieve business goals.
- Conduct training sessions and provide ongoing support to ensure successful adoption of the solution.
- Project Management:
- Lead project planning, execution, and delivery, ensuring projects are completed on time and within budget.
- Coordinate with cross-functional teams, including developers, testers, and project managers.
- Manage project risks and issues, proactively addressing and resolving challenges.
- Quality Assurance:
- Conduct thorough testing of implemented solutions to ensure they meet client requirements and quality standards.
- Facilitate user acceptance testing (UAT) and gather feedback for continuous improvement.
Qualifications:
- Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.
- Relevant certifications in Microsoft Dynamics (e.g., MB-300, MB-310, MB-320) are preferred.
- Minimum of 5-7 years of experience as a Functional Consultant with a focus on Microsoft Dynamics CRM.
- Proven experience in requirement gathering, business analysis, and functional design.
- Extensive knowledge of Microsoft Dynamics 365 CRM or other Dynamics applications.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills, with the ability to interact effectively with clients and team members.
- Proficiency in configuring and customizing Microsoft Dynamics applications.
- Project management skills with experience in leading complex projects.
- Ability to work independently and as part of a team in a fast-paced environment.
iSoftStone is a global IT service and consulting companythat creates value and drives success through technology solutions, service excellence, and digital innovation. We specialize in web and application development, software testing and support, data and content management, digital experience, accessibility, and data for machine learning and AI. With 20 delivery centers and more than 90,000 employees worldwide, iSoftStone is proud to serve some of the world’s most well-known businesses, including 90+ Fortune Global 500 companies.
Visit us athttps://www.isoftstoneinc.com.
iSoftStone is committed to the practice of equal opportunity for all its employees and applicants in employment, and does not discriminate on the basis of race or ethnicity, color, age, national origin, religion, creed, marital status, sex, pregnancy, gender, gender identity, sexual orientation, status as an honorably discharged veteran or disabled veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. In addition, reasonable accommodation will be made for known physical or mental limitations for all otherwise qualified persons with disabilities.
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