Software Engineer - AI/Machine Learning

Senior Software Engineer - Platform Department: Engineering
Employment Type: Permanent
Hybrid: 2 days per week in our London office (Tower Bridge/London Bridge)
Every interaction with a customer is powered by data and your work will ensure that data is trusted, accessible, and actioned in the smartest ways possible. As the Customer Platform team, we sit at the heart of our organisation, helping internal teams to collect, analyse, and activate customer data powering everything from CRM integrations to audience targeting in marketing campaigns.

We partner with engineers, analysts, product teams and the privacy office to make customer-centric work possible providing foundational tooling like address lookup and consent capture, and offering more advanced capabilities like our internal event stream platform and a fully-managed DBT environment. Our services help teams track behavioural signals, enrich customer profiles, and transform raw data into decision-ready insight all while maintaining a strong focus on data protection.
We primarily write in Go, but also maintain services and tooling in Python and Clojure. You'll help us evolve our architecture as demands grow, and support a culture of autonomy and rigour where context-switching is frequent, but the impact is multiplied across the business.
Authority over technical decisions and implementation approach, so you can deliver using methods that best align with your ways of working.
Data Driven: Utilize rich real-time logs, metrics, and data to monitor and improve product performance & reliability.
As part of a platform engineering team you will be working with many teams across the business as we support the various initiatives, this will involve:
Developing data models for products, insights, customers, etc
Building efficient CI/CD pipelines
Ensuring we are meeting our data, privacy and security requirements
Experience working in large and small agile teams of engineers, and eager to collaborate with other disciplines, such as Designers, Analysts & Product Owners.
Good understanding of building and maintaining robust, performant APIs
Experience with multi languages is a plus - we believe in using the right tool for the job
To achieve this its essential that our teams reflect the diverse range of people in our community. We believe in being the change we wish to see in the world, by embracing our differences and holding ourselves accountable to being open and inclusive teammates and wider community members.
contribute back to both your personal and professional development; Employer matching pension up to 7.Hybrid approach of in-office and remote working, and a Work from Home budget to help contribute towards a great work environment at home
~ Excellent maternity, paternity and adoption leave policy, for those key moments in your life
~25 days holiday (increasing to 30 days) + 2 days My Time per year
~ A healthy learning and training budget, as well as the chance to go to conferences around the world every year
~ Electric vehicles scheme
~ In office gym
~ Free breakfast in the office daily
~ Health insurance
~ Regular events - from team socials to company-wide events with insightful external speakers, we want to make sure our colleagues continue to feel connected

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