Jobs

Senior Solutions Engineer (Sales & CS)


Job details
  • Neurolabs
  • London
  • 3 weeks ago

Neurolabsis seeking a talentedSenior Solutions Engineerto join our Sales & Customer Success team. We specialise in democratising Computer Vision technology, making it accessible to businesses of all sizes. With a commitment to pushing boundaries and solving complex problems, we have built a reputation for excellence in the retail automation industry.

Employment type:Full-time, permanent contract

Experience:Senior level

Annual Salary:£80,000 - £90,000

Role Overview:

As a Senior Solutions Engineer in the Sales & CS department at Neurolabs, you will serve as a technical expert and trusted advisor to customers, guiding them in understanding how our solutions can address their business challenges and ensuring a seamless delivery of projects to our diverse client base. You will work closely with sales, product, and AI engineering teams to develop technical solutions and presentations that demonstrate the value of our Image Recognition platform. Your expertise in translating customer needs into tailored technical solutions will play a critical role in driving successful sales outcomes.

Your work will directly impact the efficiency and success of our project implementations, while also playing a crucial role in understanding and fulfilling both internal & external stakeholder needs.

The role offers the chance to be part of a team delivering complex solutions to enterprise clients, giving you exposure to both cutting edge AI and applying these to solving real world problems.

Responsibilities

Solution Design & Architecture:

Design, build, and present technical solutions that meet customer requirements, ensuring scalability, security, and performance. Implement automation and optimisation strategies to improve efficiency.

Project Delivery:

Collaborate with project managers and the delivery team to understand project requirements and objectives. Customise and configure tools to meet specific project needs and client requirements. Troubleshoot and resolve any technical issues that arise during project implementation.

Pre-Sales & Post-Sales Support:

Partner with the sales team to understand client needs and technical requirements, providing expert-level knowledge and recommendations on product solutions. Provide technical support to the sales team, including troubleshooting and issue resolution. Ensure a smooth transition from implementation to post-sales, including preparing technical documentation and project scopes.

Cross-functional Collaboration:

Engage with internal stakeholders to gather requirements and feedback for tool improvement. Maintain regular communication with stakeholders to ensure alignment and satisfaction.

Continuous Improvement:

Stay up-to-date with industry trends and best practices. Propose and implement innovative solutions to enhance our service delivery capabilities.

Requirements

  • Education & Experience:
    • Bachelor’s degree in Computer Science, Software Engineering, or a related field.
    • 5+ years of experience in software development, pre-sales, solutions engineering or technical consulting role. preferably within a dynamic environment.
  • Technical Skills:
    • Proficiency in programming languages such as Python, JavaScript, or similar.
    • Hands-on experience with DevOps tools and technologies such as Docker, Kubernetes, CI/CD pipelines.
    • Experience with cloud platforms (e.g., AWS, Azure), API Integrations & data engineering best practices.
    • Experience with web development frameworks (e.g., Streamlit, React, Angular, or equivalent)
    • Familiarity with computer vision frameworks and libraries is a plus.
    • Good understanding of databases and data management systems.
    • Experience with sales and customer success tools/systems (e.g., CRM, ticketing system) is a plus
  • Soft Skills:
    • Strong problem-solving abilities and a proactive approach.
    • Excellent communication skills, with the ability to clearly explain complex technical concepts to both technical and non-technical stakeholders.
    • Proven ability to work cross-functionally and collaboratively in a fast-paced, customer-driven environment

Benefits

  • Pension Plans
  • Work From Home - minimum 2 days in the office per week
  • Flexible working hours from home or our offices in London
  • Equity options
  • 34 days annual leave (incl. public holidays in your residence country)
  • Bi-annual company retreat and bi-annual team meetings (workation)
  • Private medical insurance, including mental health, dental, opticians cover, and business as well as personal travel insurance.
  • Cycle to Work Scheme

Sign up for our newsletter

The latest news, articles, and resources, sent to your inbox weekly.

Similar Jobs

Senior Solutions Engineer

Senior Solutions EngineerLocation: London (Hybrid)Salary: £80,000 - £90,000Our client is seeking a Senior Solutions Engineer to join their Sales & Customer Success team. The company specialises in democratising Computer Vision technology for businesses of all sizes. Known for pushing boundaries in retail automation, they are committed to delivering innovative solutions...

Harnham London

Senior Dataiku Platform and Solutions Engineer

DescriptionJob Title:Senior Dataiku Platform and Solutions EngineerJob Location:Canary Wharf, LondonContract Length:12 monthsIndustry:Tech, Oil and EnergyRole Overview:Are you a Dataiku guru with a passion for building secure and scalable data & analytics platforms? Do you thrive in a collaborative environment, coaching junior engineers and staying ahead of the curve?If so, then...

bp London

Solutions Engineer (Data Engineering and/or Data Warehousing)

Req ID FEQ425R127At Databricks, our core values are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions...

Databricks London

Senior Solution Consultant

Enterprise Inside Sales RepresentativeSenior Software Development EngineerProfessional Services Product Consultant - Endpoint Security EngineerSenior Solution ConsultantSenior Director, SalesSoftware Development EngineerSenior Software Development EngineerSr. Solutions EngineerSolution ConsultantSales InternSales InternSales InternSales InternSales InternMajors Account ExecutiveMajors Account ExecutiveMajors Account ExecutiveFederal Civilian Account ManagerFederal Sales Account Manager – ArmyCustomer Success Manager - German SpeakingProfessional...

Trellix

Customer Solutions Engineer

Job Title:Customer Solutions Engineer(Chrome Enterprise Customer Engineer)Client Location:London(Hybrid)Starting:AsapPay Rate:£318.72 per day(PAYE Inside IR35)Duration:6 monthsAs aCustomer Solutions Engineer, you will be responsible for solving complex customer challenges by applying cutting-edge technology to real-world scenarios. This role bridges the gap between business needs and technical capabilities, ensuring that customers can leverage cloud,...

Aquent Greater London

Gaming Software Solutions Engineer (Some experiencerequired)

Job Overview: Arm is building the future of computing,together, for everyone. Our technology can be found wherevercomputing happens - from the tiniest sensor to smartphones,laptops, networking equipment, automotive, robotics to the largestserver. Are you an experienced software engineer with a passion forproblem-solving and a desire to engage with a diverse...

ARM Cambridge